Northgate Insurance Services Reviews

Name: Northgate Insurance Services
Rating: 4.38

4.4 Rating 714 Reviews

85 %

of reviewers recommend Northgate Insurance Services

Company Reviews

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Metrics

4.4

Based on 714 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Northgate Insurance Services 1 star review on 13th February 2023

Aukse Zalpyte

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic support from start to finish of my claim. Would 100% recommend.”

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Posted 3 years ago

“The person who I spoke with on the phone was very helpful and arranged the delibery of my hire car. Also the driver who delivered the car was also very helpful and pleasant. A good company to deal with.”

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Posted 3 years ago

“Car picked up then hire car arrived short time later . Highly recommend Auxillis, kept us informed about the repairs on my car very helpful guys that delivered the hire car , couldn’t ask for anything else excellent service”

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Posted 3 years ago

“The customer service was brilliant, very friendly and helpful would definitely recommend”

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Posted 3 years ago

“Very happy with the service that I received from Auxillis. The hire car was delivered and collected promptly, and the drivers were very helpful & professional. The work completed on my car was excellent. I would highly recommend.”

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Posted 3 years ago

“So happy with the service that I received from Auxillis. From taking delivery of the hire car, to collecting my car following repairs, they were very accommodating. The work completed on my vehicle was of high standard. Would highly recommend!!”

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Posted 3 years ago

“it was super easy claiming and having the car repaired, including a hire car during the repair process”

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Posted 3 years ago

“Firstly I take into account all the hassle involved in sorting out an accident that wasn't my fault. Then I consider what I had to do after Auxillis became involved. Actually, bar driving my car to the repair centre I had next to nothing to do, Auxillis did it all. And they kept me informed every step of the way. It was all easily done and stress free. All thanks to Auxillis and their proactive approach. Many thanks Auxillis.”

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Posted 3 years ago

“Very good swift service”

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Posted 3 years ago

“The entire journey was excellent from delivery to collection of the hire car.”

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Posted 4 years ago

“Very friendly staff, good customer care service and easy to access all information. I would recommend them.”

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Posted 4 years ago

“Very easy, fuss free and great service.”

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Posted 4 years ago

“Very efficient, friendly and courteous. The car arrived exactly at the agreed time and the pickup was equally spot on. The car was very clean and served my needs amply. Thanks to all concerned, would have no hesitation in recommending the service to friends. Richard Palmer”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Auxiliis we’re very professional, courteous and punctual, they guided you through every part of the process and the car was immaculate when delivered.”

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Posted 4 years ago

“First class service from Auxillis. Punctual - Courteous - Professional Time keeping was very good and with excellent friendly staff.”

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Posted 4 years ago

“I was very impressed with the delivery of a car that was a very high standard. The gentleman that delivered and took away the car were efficient.”

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Posted 4 years ago

“Very good service, clear, simple and friendly.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Brilliant from start to finish. Thank you .”

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Posted 4 years ago

Northgate Insurance Services is rated 4.4 based on 714 reviews