Northgate Insurance Services Reviews

Name: Northgate Insurance Services
Rating: 4.38

4.4 Rating 714 Reviews

85 %

of reviewers recommend Northgate Insurance Services

Company Reviews

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Metrics

4.4

Based on 714 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Northgate Insurance Services 1 star review on 13th February 2023

Aukse Zalpyte

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent at all stages of the repair process. Regular updates and collection and delivery of the vehicle was as agreed.”

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Posted 3 years ago

“I was happy with the service provided from start to finish.I experienced no problems and any actions were clearly explained so I was a satisfied customer”

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Posted 3 years ago

“Car on time very helpful getting application filled out and when needing to extend hire it was done by Norwich branch straight away very pleased with car aswell would always recommend them”

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Posted 3 years ago

“great job very happy costumer”

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Posted 3 years ago

“Had Auxillis for a courtesy car after my car was in an accident, cannot fault the whole service from start to finish, would highly recommend 😊”

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Posted 3 years ago

“So good service a life saver in a time of need !”

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Posted 3 years ago

“Excellent service does what it says on the tin”

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Posted 3 years ago

“Great service lovely drivers both 0n delivery and pick. Helped make a bd situation better”

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Posted 3 years ago

“Excellent and efficient service. The staff were helpful and polite and the communication was very good.”

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Posted 3 years ago

“Very impressive service”

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Posted 3 years ago

“I picked up the courtesy car at the body repair shop so no need to wait for it to be delivered to my house. Car was excellent, no issues experienced. Thank you.”

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Posted 3 years ago

“Excellent service from Auxilis. Courtesy car was delivered to the door & collected with no problem. Every person from initial request to delivery driver & collection driver was polite, friendly & professional. would highly recommend this company.”

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Posted 3 years ago

“Very efficient and friendly service.”

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Posted 3 years ago

“Auxillis were exceptional. Communication was efficient and polite and the courier who delivered my loan car was very courteous. The loan car was great, a Kia Sportage and was spotless inside and out. After an accident this is just the service you need, it takes the sting out of an accident. I’d thoroughly recommend them.”

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Posted 3 years ago

“The Car was a new reg and clean and arrived on time”

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Posted 3 years ago

“The car was delivered on time, it was easy to extend the hire period by a phone call and when we had finished a simple call got the car collected having left the key in a safe place.”

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Posted 3 years ago

“Super service”

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Posted 3 years ago

“Amazing great service”

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Posted 3 years ago

“Promt delivery and collection and communication”

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Posted 3 years ago

“Very good and very efficient. The staff helpful, polite and friendly.”

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Posted 3 years ago

Northgate Insurance Services is rated 4.4 based on 714 reviews