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Northgate Insurance Services Reviews

4.4 Rating 714 Reviews
85 %
of reviewers recommend Northgate Insurance Services
Company Reviews Questions Metrics
4.4
Based on 714 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5

Popular Questions:

Delivery

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Customer Service

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How quickly does Northgate Insurance Services resolve customer queries?
Helpful Report
(6 years ago)
Greater than 67% of reviewers feedback is Northgate Insurance Services resolves customer queries within an hour.
Helpful Report
(6 years ago)
A

Customer Service - Good

93.75%
Industry Average
“ The service from start to finish was great. From arranging a repair quote, to discussing the write off, then subsequent hire car. Even with the covid 19 situation they were able to arrange collection, without being face to face. Very professional, thank you ”
- K Smith-Gander
“ First class service from beginning to end could not fault this service every one was very helpful and we was very happy when we got the car back looking great. Thank you. ”
- Mr.Harris
“ Our car was written off, as a member of the public hit our stationary car in a supermarket car park, he came in to customers service desk admitted liability and left all his details, we went through our insurer's and Auxillis dropped us off a car. ”
- Dionne cropper
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