Northgate Insurance Services Reviews

Name: Northgate Insurance Services
Rating: 4.38

4.4 Rating 714 Reviews

85 %

of reviewers recommend Northgate Insurance Services

Company Reviews

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Metrics

4.4

Based on 714 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Northgate Insurance Services 1 star review on 13th February 2023

Aukse Zalpyte

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was extremely pleased with how fast and efficient my claim was dealt with. All staff I spoke to were polite, reassuring and could answer my questions no matter how trivial they seemed. Collecting and return of my own car was prompt as was the courtesy car. The work carried out was if a high standard. I would hesitate in recommending this company to anyone.”

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Posted 7 years ago

“Very easy too use and very quick staff friendly and talked me through all of it would use again”

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Posted 7 years ago

“Excellent Service from start to finish. Staff Very Helpful Throughout My Dealings with them.”

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Posted 7 years ago

“100% from start to finish this company was absolutely epic”

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Posted 7 years ago

“Auxillis were excellent throughout a difficult time for me. Everyone was friendly and helpful and the vehicle I received was amazing. I would definitely recommend this service to friends and family.”

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Posted 7 years ago

“No complaints excellent service.”

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Posted 7 years ago

“We had an excellent service as we had our hire car for almost four weeks. The vehicle was delivered and collected on time and we were regularly kept up to date.”

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Posted 7 years ago

“Bad customer service. Told I need to draw a sketch of the incident despite having photos, then told I don't need to and now two weeks later (after chasing my chq twice in between) I'm told I do need to do a sketch and staff rather rude about me not doing it sooner too....and then one final change of mind and they have now accepted photographs. I don't know what they've been doing for the last two weeks, but it hasn't been trying to resolve my claim efficiently that's for sure.”

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Posted 7 years ago

“Brilliant service from the get go! Sorted every bit of my claim for me and sorted the courtesy car out for me for however long I needed it. Should I ever be in this situation again, I will defo be using them.”

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Posted 7 years ago

“Excellent & timely service”

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Posted 7 years ago

“Excellent service from this company. Staff were efficient and polite. Replacement car was immaculate and delivered quickly after my own car was wrecked .”

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Posted 7 years ago

“Great service nice ppl thy really look after ther customers thnkx Auxillis for ur great service”

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Posted 7 years ago

“The employee that came out to unblock my soil pipe was progressional and hard working. He was outside in the rain for 3 hours attempting to clear the blockage which another company had failed to do the week before. I now have a working toilet thanks to the gentleman from Auxillis. Highly recommended. Thank you”

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Posted 7 years ago

“It was immediate 1st class service that I received. The people that I dealt with were excellent, most helpful right through the process.”

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Posted 7 years ago

“Very efficent and easy to deal with, and the car provided was stop class”

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Posted 7 years ago

“You have not completed my claim, it's still pending?”

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Posted 7 years ago

“Not yet Finalized”

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Posted 7 years ago

“A big thank you to Auxillis for the excellent service they provided following my accident. Within minutes of reporting my accident Auxillis was soon in touch. A car was delivered and collected when promised. Staff were efficient, effective and courteous at all times. I would certainly recommend the company.”

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Posted 7 years ago

“Auxillis have been great, they were friendly and helpful and very polite. Helped to make sure everything fitted around our family needs. Very quick and lovely service”

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Posted 7 years ago

“Excellent service and communication from auxiliary. Courtesy car was delivered and picked up on time. Delivery and pick up drivers were professional but friendly.”

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Posted 7 years ago

Northgate Insurance Services is rated 4.4 based on 714 reviews