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Now Lighting Reviews

4.5 Rating 802 Reviews
90 %
of reviewers recommend Now Lighting
4.5
Based on 802 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5

Write Your review

Excellent , many thanks
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Posted 4 years ago
My bathroom light fitting arrived in good time and was well packaged. Upon opening it we realised some essential fixings were missing. I emailed customer services to advise them and they sent replacement screws. Unfortunately these were for a completely different light fitting. Once again I contacted customer services and also uploaded a diagram of the light fitting with the missing parts circled. The missing parts eventually arrived but still had some washers and bolts missing. My husband managed to source the missing bolts from screwfix. When it came to fitting the light the length of electric cable was very short and it was impossible to fit it without removing the box enclosing the wire housing to free up some length of cable. Finally managed with a lot of struggling to fit it!! Nightmare from start to finish and not a cheap light at nearly £80! Looks great now it’s in place but would think twice before buying from this company again
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Posted 4 years ago
Easy to complete order on line. Prompt delivery. Lantern was well packed. Waiting for an electrician to come and fix so can’t comment on lantern itself until installed. Would certainly use Now. Lighting again.
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Posted 4 years ago
Great range, efficient website, speedy delivery and very well packaged.
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Posted 4 years ago
I ordered an external porch light fitting rated at 60w. When it arrived the box and safety sticker both said 10w. This led me to believe I had been sent a fitting manufactured to a lesser quality than the one advertised. When I asked for a replacement I was told the fitting I received was actually manufactured to 60w but the art work and sticker were out of date. I have no way of knowing if that is true, but seeing as I am unlikely to exceed 10w I let it drop. When installing the fitting (remember it was an external porch fitting?) the instructions state "for interior fitting only"! My experience makes me think this is a company which is not hot on accuracy - don't expect what you receive to be exactly what you order.
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Posted 4 years ago
Speedy dispatch well packaged. Very happy with my purchase
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Posted 4 years ago
Very efficient and very good value
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Posted 4 years ago
Good, competitive price. Fast delivery. Excellent packaging. Would recommend.
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Posted 4 years ago
Excellent price. Prompt delivery.
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Posted 4 years ago
My lamp unfortunately arrived damaged due to transportation with the light shade in small pieces. This was sorted within 24 hours with a replacement arriving the next day sent by fast track. Cannot fault the service 👍
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Posted 4 years ago
Great products at good prices, and very efficient delivery.
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Posted 4 years ago
Very good and quick
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Posted 4 years ago
Although two shades were found to be cracked on delivery (these things happen) Alison in Customer services sorted it out for me and got the manufacturer to send replacements ASAP. Excellent Service.
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Posted 4 years ago
Quality product at reasonable prices. Efficient service.
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Posted 4 years ago
Great service. Good quality lights
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Posted 4 years ago
Exceptional service from this company, the light was well priced and arrived quickly, but some of the bulbs were damaged in transit. This was quickly rectified by the company who sent out new bulbs, highly recommended, great customer service.
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Posted 4 years ago
Good service and lights
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Posted 4 years ago
The lights are fantastic quality and very good value for money. Fast delivery and well packaged. This score would have been a 5 but I wasn’t happy with the after care. One of the flat head screws holding the light to the bracket broke after minimal pressure. I emailed them immediately to ask if I could have a replacement sent as we couldn’t get the screw type or size in local stores. I even said I would pay for it but never had a reply. Eventually we had to fashion a regular screw with a hacksaw to put it up. All in all I am still happy due to the quality, cost and they look amazing. I will buy from them next time I require lighting.
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Posted 4 years ago
Easy to use web site,delivered on time and looks fab now fitted,would buy from you again
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Posted 4 years ago
Lovely elegant extremely modern stylish ceiling light
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Posted 4 years ago
Now Lighting is rated 4.5 based on 802 reviews