Ocean Leisure Reviews

Name: Ocean Leisure
Address: 11-14 Northumberland Avenue City of Westminster, London
Rating: 4.64

4.6 Rating 138 Reviews

91 %

of reviewers recommend Ocean Leisure

Company Reviews

Product Reviews

147

Questions

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Phone:

02079305050

Email:

federico@oceanleisure.co.uk

Location:

11-14 Northumberland Avenue City of Westminster
London
WC2N 5AQ

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Ocean Leisure 1 star review on 23rd December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My account was suddenly restricted, disabling withdrawals and limiting access without any prior warning. Attempts to resolve the issue internally resulted in vague responses and no progress. At that point, I turned to U.R.F, led by Unique Services. Their team conducted a methodical review, identified the compliance error causing the freeze, and implemented a resolution efficiently. Access was restored, and preventative measures were added to protect the account going forward.”

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Posted 20 hours ago

“Very very happy with the help and advice I got from Will in particular, I would strongly advise people looking to get into diving to give these people a shout”

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Posted 2 years ago

“Although my Yeti cool box arrived in “used condition” with scratches and marks, and had clearly been used and returned by another customer, the customer service I received to rectify the situation was so good I would happily recommended the company and will shop with them again.”

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Posted 3 years ago

“Excellent service ordered part on evening of day 1 and received in pos on day 3”

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Posted 3 years ago

“Efficient and quick delivery service. Good website”

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Posted 3 years ago

“Happy with the service very prompt and professional”

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Posted 3 years ago

“Ordered a pair of swimming goggles, keen price and quick delivery, couldn't fault it.”

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Posted 3 years ago

“Very prompt service and great communication. I wasn’t in when delivery was attempted and although it could have gone through the letter box it had to be signed for so unfortunately for me I then had to travel 10 miles return journey during the working day to collect which was a bit of a faff.”

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Posted 3 years ago

“I am delighted with service and product. The item arrived promptly and well wrapped .”

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Posted 3 years ago

“Purchased as a present excellent delivery under 2 days”

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Posted 3 years ago

“First class delivery and service, I was let down by another chandelier who after a week didn’t deliver, Ocean Leisure sent my order straight away”

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Posted 3 years ago

“Elena at Ocean Leisure went that extra mile to ensure I got my order in a very short timescale. The Musto Pro Lite deck shoes that she recommended were great. I cannot give enough praise for the service and friendly staff”

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Posted 3 years ago

“Item purchased was as expected and good. It also turned up swiftly when expected. However. It arrived by post when the transaction was completed in a click and collect basis. That was not helpful as the delivery agent (Post Office) stated they would need a signature and no one would be home which was why it was necessary to collect. As it was. They did not ask for a signature and just left the parcel. Alls well that ends well but irritating not to be able to collect when order completed on that basis.”

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Posted 3 years ago

“Great item, incredibly fast delivery. Highly recommended +++”

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Posted 3 years ago

“Great customer service. Will recommend and use again.”

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Posted 3 years ago

“Very easy to get hold of the kit I was after - and very prompt delivery. Thanks so much!”

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Posted 3 years ago

“I recently purchased a lens filter flip kit for a GoPro camera. Delivered within forty eight hours. Can not beat service like that.”

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Posted 3 years ago

“Incredibly quick delivery! Item as described.”

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Posted 3 years ago

“I was looking for a 75l bag with wheels. Ocean Leisure had one, a good make at a good price. I bought it and it arrived 22 hours later (I had opted for free standard delivery as I was in no great hurry).”

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Posted 3 years ago

“Thanks – good service.”

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Posted 3 years ago

Ocean Leisure is rated 4.6 based on 138 reviews