“After email exchange with Customer Service, I decided to cancel my order as they weren't able to confirm it directly even when paid with Paypal and after providing them with all documentation required!!!! They claim to have Live Chat but guess what? THEY DON´T HAVE LIVE CHAT!! What a HUGE disappointment to something which could have been an easy straight forward transaction. Also, answering a query under 1 hour is NOT the same as RESOLVING a query, Shame on you!”
“Trying to reach customer support is a really slow process, Verification of ID etc, unclear. Live Chat option appears first on this page and not under Customer support information....”
“I use OffGamers to purchase BitCash credit. It is fast and painless (in contrast with the pain of trying to purchase directly through BitCash's website). Great work.”
