Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.79

4.8 Rating 3,486 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,486 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Official Hoverboard 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Feel quality, 6 year old was unfortunately too light, he's 25.2kg, minimum weight 25kg listed on product, it however doesn't register him on it, only one side will work most of the time - fine with heavier people like myself. Need to revisit the minimum weights. This was his main present and its not use able and leaves him frustrated. If your over 30kg though get it - so much fun! Retains charge well.”

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Posted 3 years ago

“These Hoverboards are great. My 8 and 6 year old love them, with and without the kart. They make it look so easy to go! Customer service has also been excellent and dealt with an exchange and a replacement part without any fuss. Would recommend.”

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Posted 3 years ago

“AVOID! Our hoverboard became faulty after less than 3 weeks! Sent it back, they had to replace the side wheel, motor and motherboard! Didn’t send charger back to me and tried to say I had not sent it back to them (not true), they then said they would send another charger, this does not work. They’ve then sent another charger, the hoverboard still is not charging! Have emailed and now getting no response. I have reported to trading standards, avoid at all costs.”

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Posted 3 years ago

“Had our grandsons hoverboard repaired, really quickly repaired, speedy delivery, works a treat now, would recommend and use again if needed, thankyou”

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Posted 3 years ago

“Worst company ever! Beware, they make you pay for the items and send you parts only!! Then they don't send you a replacement or even the parts to complete the item you paid for. They will want to charge you to return it and then not refund you. Please be smart and buy a Hoverboard from a different company. This company is a fraud!!”

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Posted 3 years ago

“Very good website, quick delivery. Hoverboard well packed and in good working order.”

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Posted 3 years ago

“Excellent, fast delivery, my daughter loves it, and enjoys bluetoothing her music through the hoover board and whizing around to it. She loves the disco light and hasn't got off it since it came.”

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Posted 3 years ago

“Origionally bought for our 7 year old however the whole family had such fun on christmas day! Would 100% recommend!”

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Posted 3 years ago

“Hoverboard and kart are fabulous! It was a gift for our sons 8th birthday and he loves it!!”

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Posted 3 years ago

“We bought a G2 Off Road Hoverboard for my sons Xmas present, he used it 3 times & it wouldn’t charge. Returned it for repair to be told it was chargeable as it was caused by water damage. My daughters Gyroor has worked fine for over a year in the same conditions. In my opinion I believe the G2 should be sold as an indoor toy only, it’s marketed as an off road toy which it obviously isn’t and isn’t fit for purpose. Certainly not worth £279!”

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Posted 3 years ago

“8 year old son wanted a Segway for Christmas - Santa couldn't afford that so no chance! Searched the internet for a hoverboard instead. Found the Official Hoverboard website and purchased a board and kart with them. Delivery was quick and both packages arrived very securely. Boy is very happy with his board - and dad may have had a go as well! Would certainly recommend company.”

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Posted 3 years ago

“I had this hover board for 4/5 days. I had used it on the kart once on flat ground and ridden the hover board 2/3 times in the house. I emailed official hover board to let them know that it was grinding when in the house and loudly grinding when on the kart! It also started going crazy at one point and both plastic guards had popped up. After numerous emails they finally asked for me to return it. I also popped a note in the box to explain my problems. I then received a dpd notification today to say a parcel was on its way. I guessed it was this. But no email from official hoverboard to say what they have repaired ect. I have received my old one back with still the same problems- the plastic popped up. So basically it still makes noises and grinds and is not fit to use.”

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Posted 3 years ago

“Excellent quality, easy to set up, smooooooth! Colour is different to picture (turquoise blue not royal blue but we actually liked it better)”

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Posted 3 years ago

“Excellent customer service. Cannot fault this company.”

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Posted 3 years ago

“We brought one of these hover boards an kart set for my son for Christmas. He loves it!! My other son now wants one for his birthday.”

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Posted 3 years ago

“Shipping and communication for Official Hoverboard were brilliant - impressive and recommended.”

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Posted 3 years ago

“Great item. Daughter loved it for her birthday. It matches her hoverboard.”

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Posted 3 years ago

“Great website, prompt delivery and solid products. Our kart kit arrived quickly, was easy to put together and attach to the hoverboard. Came with a couple of spare straps too. Has already had hours of use and my daughter loves it!”

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Posted 3 years ago

“Amazing and fast service, we purchased an off-road hover board and cart. Customer services were also super helpful when I had a query regarding my purchase. Highly recommend official hoverboard”

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Posted 3 years ago

“We had a fault with our Hoverboard. Official Hoverboard were excellent when dealing with the issue. Communication was brilliant. The Hoverboard was fixed and returned within 48 hours. Excellent service.”

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Posted 3 years ago

Official Hoverboard is rated 4.8 based on 3,486 reviews