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After Sales Reviews

1.2 Rating 244 Reviews
4 %
of reviewers recommend After Sales

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Scam company. Paid £20 - then they email the following day asking for another £59. Not clear - customer services just refuse to engage. Totally scam!! Don’t get caught. Contact your phone operator - they will help
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Posted 4 years ago
SCAM This service states the total price may be higher depending on network provider, but then provides an order summary which states that the TOTAL for UNLOCKING the phone AFTER the consumer has provided network provider / device details etc - my price was around £20. 24hrs later it then requests another £45+, stating that the first payment was an "eligibility check". There is no point of exit for the consumer to choose whether or not to purchase the service based on a final price, so the £20 is lost on a mis-sold product. Lengthy communication with customer services has resulted in a stubborn refusal to refund, and though they claim all prices are stated on their website I cannot find them and they refuse to link them to me.
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Posted 4 years ago
Will be reporting this company to trading standards - it's a scam - don't use it!!!!! Unclear pricing on website - wanted more money on top of the 3.99 I paid - criminals!
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Posted 4 years ago
Awful company! Payed £19.99 then got an email to say I must pay a further £95.99 to unlock my phone to a new network! Looked on Vodafone’s website and they do it for free, you should not even have to pay for this service!!! Should have looked sooner but I’m glad I didn’t pay the £95.99!!! Check with your phone company first! These people are robbing you 100%!! Awful and SHOULD NOT BE ALLOWED!!!!!!!! DO NOT USE!!!!!!!!!
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Posted 4 years ago
Scam company!!!!! Advertised 19.99 to unlock phone plus 3.99 Vat, so paid this fee, received email to say unlock code ready clicked on the link to retrieve code only for them to say please pay 47.99 to receive lock code on top of what I had already paid! I shall be reporting this company absolute joke, do not use!!!
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Posted 4 years ago
Fraud company Do all they can to take your money then have no interest in helping you after hiding further costs advertising it's only £20 to unlock your phone then after email you saying it's £70 and refuse to refund you the £20 joke hope there business goes down the drain going through proctof reporting this company now fuming
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Posted 4 years ago
AVOID THIS WEBSITE VERY UNCLEAR PRICING AND MISLEADING. they advertise £19.99 to unlock your phone. I paid the £19.99 plus £4 vat and thought that was the price to unlock the phone. I then got another email looking for £48 to complete the unlock. No mention of this extra cost. Total cost to unlock my phone was £72 which I did not pay. Asked for a refund for but to no avail. Even if you dont pay the extra £48 they profit of 23.99 for nothing. It's a scam if you ask me !!!
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Posted 4 years ago
AVOID! very VERY unclear pricing! The price you pay is a lot more, more than double what you have already paid. I paid £23 in total, then received an email stating it is ready, however wait what?! I have to pay another £46.79!?! That would be nearly £70 in total! I may aswell buy another phone!?! Tried to query this with support, did get a response after using 2 different email address as for some reason my replies were not being delivered after the first response?... I even took screenshots of the process and was told that it is in the t&c's, however, ooh would have to look for this. NONE of the advertisements or processes actually mention a second payment, let alone how outrageous it is! I find this very deceiving and a good way to get over 20 quid profit and be able to refuse a refund. I maybe should have digged a little deeper, but I was blind sided into believing their intentions were good. Very upset and feeling fleeced. I have and I am continuing to report this company.
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Posted 4 years ago
FRAUD FRAUD FRAUD Asked for 19.99 first then 48 Quid after that 48 hours later NO REPLY, AVOID Reported to Paypal and Bank
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Posted 4 years ago
Same as the rest paid one amount which was quoted to unlock the phone and then a day later looking for more money to "release " the number Scam artists at it's best preying on people who want a simple job done
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Posted 4 years ago
This company is just scamming the consumer by preying on people's naivety. Beware to all those decent individuals who trust a site to be honest, transparent and act with integrity! Do not touch this company with a barge pole they are out to fleece you!
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Posted 4 years ago
This website is a scam! DO NOT USE IT. First I paid a certain amount which was what was listed on the website, then after a day I got another email indicating the pre order was completed and I was asked to pay another 4 times the original amount and the listed amount on the website. This organization is run by a bunch of scum bags
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Posted 4 years ago
Scammers took money to check of they can u lock it and them tell me to pay 23m9o to unlock disgraceful stealing people's money when on lockdown due to unable to work etc we are being ripped off they are scam artists
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Posted 4 years ago
BEWARE - They will take your money and then demand more money!!
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Posted 4 years ago
Website says £20 to unlock phone. Then next day got email demanding another £50 to unlock. Total scam hope they rot in hell.
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Posted 4 years ago
Paid €23. Then asked to pay another €99 Bastards
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Posted 4 years ago
Read the t&c ⚠️ Avoid this website. Well I ask them to unlock my android device and see I revive this email. At first it was £19.99 and including vat it was around £24. And I waited for 1 day and I receive a email saying I have to pay triple the price to RELEAE THE COAD 🚫 Please ensure your device is NOT locked to someone elses iCloud account before purchasing this unlock (device says "Activation Lock"). This sim unlock will NOT help you. You need an iCloud unlock. Your iPhone is a very expensive device and is subsidised by the carrier over the length of your contract, the carrier requires this additional unlocking fee to cover their potential loss of revenue. Some research on the internet of other unlocking sites will show you that our price is one of the lowest in the industry, and our timescale is certainly the fastest. We do state on the website in several places (pricelist, terms and conditions, when you enter your IMEI, and the page prior to payment) that there will an additional price to pay.
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Posted 4 years ago
Read the terms and conditions the price you originally pay will be £19.99 after that I was asked for another £89 the funny thing is my phone wasn’t even locked to the network and the price they were asking for I could by an unlocked Iphone from EBay with a bigger memory plus I applied for iCloud unlocking
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Posted 4 years ago
Very misleading website, official sim unlock, thought I'd paid £19.99 to get a phone unlock only to receive a message informing me that was just a check price and would have to pay another £40 to actually unlock phone, wouldn't refund money already paid, certainly wasn't going to hand over any more money to such a shady business, will report to trading standards
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Posted 4 years ago
Scam scam and scam again! Wish I read previous reviews, initially charged me £23 the next day I’ve been asked to pay additional £47!!! Don’t use at all cost
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Posted 4 years ago
After Sales is rated 1.2 based on 244 reviews