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I got a refund but I received a charged me the money I was going to get refunded and then they refunded me that charge
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posted 2 months ago
- Anonymous
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Bought two dress, both got delivered together both were too small so raised a returned and only one barcode come through so I packaged together and took to local evei shop and then suddenly a partial refund come through they are claiming they only received the cheaper dress and the dearer dress was never returned.
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posted 3 months ago
- ""
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Bought two dress, both got delivered together both were too small so raised a returned and only one barcode come through so I packaged together and took to local evei shop and then suddenly a partial refund come through they are claiming they only received the cheaper dress and the dearer dress was never returned.
”
posted 3 months ago
- ""
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If the item goes on sale and jumps back to files price they will refuse to refund your money till you clarify with them. I’m still fighting to get my refund back after filing a claim with them that I dropped and showed proof and they told me to stop contacting them
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posted 4 months ago
- K
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If ANY item goes on "sale" they are no longer eligible for a refund to your original form of payment.
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posted 4 months ago
- Anonymous
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They said they could not refund my money although they can see that i sent back the items that were sent by mistake.
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posted 9 months ago
- Anonymous
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So I ordered a dress for an event, not only did it take two weeks to come but it came in torn and damaged. They keep trying to give me partial credits I want my full refund, not only did the inconvenience me but gave me a damaged item.
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posted 1 year ago
- Anonymous
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Second time now I’ve returned items and never actually received a refund or the product back. Theft. Shocking
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posted 1 year ago
- Anonymous
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Unfortunately on the website it states you cannot get a refund without returning the item, in which I can’t do as it’s already in the bin and unwearable.
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posted 1 year ago
- Anonymous
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I returned my item back in March and got confirmation that they received it. It’s almost been 4 months and still no refund even though I have contacted them about it various times.
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posted 1 year ago
- Anonymous