Oki Direct.co.uk Reviews

Name: Oki Direct.co.uk
Rating: 4.63

4.6 Rating 835 Reviews

92 %

of reviewers recommend Oki Direct.co.uk

Company Reviews

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Metrics

4.6

Based on 835 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 170 1415

Email:

customerservice@okidirect.co.uk

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Oki Direct.co.uk 1 star review on 27th April 2025

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, efficient service. Any queries are dealt with promptly.”

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Posted 11 years ago

“Fast delivery, east to use website”

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Posted 11 years ago

“Excellent service, stock availability, prices & delivery all really good.”

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Posted 11 years ago

“Very prompt service”

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Posted 11 years ago

“We received our printer less than 16 hours after ordering it. Not only that but Oki Direct were able to tell us the hour of the day the delivery would be made...and it was. The printer worked straight from the box so all in all, a very satisfying experience.”

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Posted 11 years ago

“We have found the Oki printer/copier more reliable than any other machine we have used. I cannot comment on their service as we have never had a problem with our printer in the 3 years we have had it.”

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Posted 11 years ago

“Pauline and the team are extremely helpful and my order always arrives promptly.”

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Posted 11 years ago

“Good Value and Fast Delivery. I was particularly grateful to have ordered a "spare" set of toners/drums for my OKI c711 as I had a service call the next week. The 3 year OKI warrenty covered labour but because the failed part (Magenta Drum had siezed up) was more that 20% used, The OKI service guy who came to my office was not willing to replace it under warrenty :-( so it was good I have one to hand. Watch out for this!!”

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Posted 11 years ago

“Good website, easy to use, keen prices and prompt delivery. All good so far.”

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Posted 11 years ago

“Excellent service - it arrived next day”

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Posted 11 years ago

“Very easy ordering process and quick safe delivery of printer. We are also applying for the £100 cashback too, result!”

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Posted 11 years ago

“excellent, quick service.”

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Posted 11 years ago

“very quick and efficient service thanks”

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Posted 11 years ago

“I made an error ordering from them some Items online over the weekend. I rang them to change the order next day Monday morning. They could not have been more helpful, the order arrived next day. The service was Excellent. Frank J Thomas”

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Posted 11 years ago

“Very easy to order, arrived promptly exactly as described.”

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Posted 11 years ago

“Prompt service and delivery, just what a business needs; the fact that the correct item arrived was a bonus (so many suppliers give slipshod service that a 'no problem' experience is all the more noticeable).”

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Posted 11 years ago

“no vat invoice revived. no M & S vouchers received. Email addresses you give out for customer service bounce back”

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Posted 11 years ago

Dear Mr Clarke, Apologies you seem to be having problems with our service. Vouchers arrive up to 30 days after purchase, if you have not received one then please let us know. VAT invoices are sent after items have been dispatched and will likely be with you in the next 2 to 3 days. As for email addresses, we have checked and these are working fine, if you are having problems reaching us then please call us and we will try to diagnose the issue. I will ask for a copy of your VAT invoice to be emailed to you in advance of your hard copy. Regards, Michael Brand, Marketing Manager.

Posted 11 years ago

“Excellent service. Ordered late afternoon and still received next day delivery”

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Posted 11 years ago

“Fast delivery, great printer, exactly what we wanted”

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Posted 11 years ago

“Easy ordering process, well packaged”

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Posted 11 years ago

Oki Direct.co.uk is rated 4.6 based on 835 reviews