Oki Direct.co.uk Reviews

Name: Oki Direct.co.uk
Rating: 4.65

4.7 Rating 829 Reviews

92 %

of reviewers recommend Oki Direct.co.uk

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4.7

Based on 829 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 170 1415

Email:

customerservice@okidirect.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was 3 days later than stated.”

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Posted 2 years ago

“Quicker postage would be good”

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Posted 2 years ago

“If I am honest, your tonners are far too expensive! over £100 for tonner is a shambles! You should make them cheaper and you will get more sales, think about it? Less is more! If your tonner was the cheapest around then everyone would come to you to buy it, there for selling more and making more money.”

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Posted 2 years ago

“Three items were ordered on a Sunday and delivered ..... by two separate delivery vans ... on Tuesday. All well and good. However, for some reason the online booking system put the order through ... and took payment .... twice, although I received only the one order number for the items. Fortunately this was spotted by Oki and I am told the extra payment has been refunded.”

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Posted 2 years ago

“Was given almost instant refund as item not in stock . . . (subsequently ordered from Germany)”

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Posted 4 years ago

“Still waiting for delivery of the Image Drum - ordered 14.04.2020 Order No:28038 Any update?”

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Posted 4 years ago

“Replacement parts arrived very promptly - instructions a little difficult to interpret, they are pictures only.”

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Posted 4 years ago

“Quick next day delivery service.”

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Posted 6 years ago

“Drum + cartridges as one thing arrives very fast- great - but can not fit and it does not work now part of the black drum is missing I guess it is nothing important ---but I phoned on Saturday - no one there so I have to put the malfunction OKI old drum and cartridges OKI direct seem nice and helpful people - but yet to see it is fixed”

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Posted 6 years ago

“Prompt delivery the next day”

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Posted 6 years ago

“Not 100% sure that we are getting the full number of copies suggested, but I can confirm that the print quality is very good.”

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Posted 8 years ago

“The original printer was faulty and OKI direct agreed to replace with a new one. We had to make a series of phone calls to the warranty department to achieve this replacement which was unfortunate. However staff at OKI Direct were very helpful. Replacement printer was received a few days later and we are happy with it.”

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Posted 9 years ago

“Really easy to find correct consumables and place order. Delivery arrived the next day. However only got 3 parts of a 4 part order and wasn't told it was out of stock.”

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Posted 9 years ago

“Address was correct on the invoice, but not on the parcel. It was delivered next door.”

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Posted 9 years ago

“Service and delivery ok but returns can cause problems on occasions”

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Posted 9 years ago

“Great swift delivery - pricing competitive, but still pricey!”

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Posted 9 years ago

“products work well. efficient service,”

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Posted 9 years ago

“Slow dispatch. One item not available.”

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Posted 10 years ago

“I am happy with the OKI printer and OKI delivery service but very unhappy with your cashback service. You seem to be deliberately making it difficult in the hope that I will fall foul of the cutoff date. Why are you asking me for proof of purchase - why not just look on your inhouse computer systems?”

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Posted 10 years ago

Dear Richard, Thank you for your review. OKIDirect is a re-seller for OKI printer products and the cashback is offered by the manufacturer and as such needs to be claimed direct from them. We provide links on our site to their claim form and it can be easily found by visiting the main www.oki.co.uk website. As we are seperate, they will ask you for proof of purchase as they need to know the date from which your warranty period and thus your free two year additional warranty starts, the invoice we sent to you via email at time of purchase should suffice. If you are having any trouble with the above please don't hesitate to contact us and will well work to resolve any issues you have with your OKI cashback. Regards The OKIDirect Team

Posted 10 years ago

Oki Direct.co.uk is rated 4.7 based on 829 reviews