Oki Direct.co.uk Reviews

Name: Oki Direct.co.uk
Rating: 4.65

4.7 Rating 829 Reviews

92 %

of reviewers recommend Oki Direct.co.uk

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Metrics

4.7

Based on 829 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 170 1415

Email:

customerservice@okidirect.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic service from a company with the world's worst "happy shopper" style website. Come on, it's 2023.”

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Posted 1 year ago

“good knowledgeable staff”

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Posted 2 years ago

“Very difficult to get hold of for some advice and subsequent purchase, but once I did service was excellent. Four printers bought at a great price and delivered in 48 hours.”

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Posted 3 years ago

“Very good product, ok”

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Posted 3 years ago

“Good service. V happy.”

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Posted 4 years ago

“I found the customer service at OKI UK to be excellent. The operator is an expert in their products and will provide the right advice to resolve any technical issue you may have. Not many companies have this level of support. Very happy with result.”

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Posted 4 years ago

“Quick & efficient on both order & delivery. Would recommend and use again.”

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Posted 4 years ago

“the printer received in time and service is good also OKI is reliable products”

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Posted 4 years ago

“Although usually despatch and receive next day had to wait an extra day but it wasn't an issue for me. So that's the reason for 'good ' rating as opposed to 'very good' which it would have been even though it wasn't a problem waiting for an extra day.”

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Posted 4 years ago

“Great sevice but trying to get my three year warranty had to print out recipt photograph it upload to computer before I could submit it probably a lot easier way for office profesionals”

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Posted 4 years ago

“Easy to use website and quick delivery. Last printer was also Oki and lasted 8 years... let's hope the new one gives as good service”

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Posted 4 years ago

“I recently used the services of OKI support tech staff which was a very good experience and my printer malfunction problem was sorted out promptly by phone and email, without the need for an engineer visit. I purchased some toner cartridges which I needed to delay delivery on and that was no problem for the customer services staff. Good customer relations.”

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Posted 4 years ago

“Good to very good”

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Posted 4 years ago

“Toner is expensive but better than the "look-alikes" and the buying and delivery experiences were all quite satisfactory.”

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Posted 4 years ago

“A good service.”

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Posted 4 years ago

“Speedy delivery & product was as described”

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Posted 5 years ago

“Good”

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Posted 5 years ago

“good service very easy to deal with”

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Posted 5 years ago

“Great service but first package was insufficiently packed, Having raised the problem it was fixed immediately on the next order. As the toners are becoming increasingly expensive its important that they arrive in good condition. Overall, very happy”

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Posted 5 years ago

“Very good customer service, although the ordering process should have more clarity once an order has ben placed. I ordered the same item 3 times as not sure if order had gone trough.”

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Posted 5 years ago

Oki Direct.co.uk is rated 4.7 based on 829 reviews