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OneDayOnly.co.za Reviews

1.5 Rating 142 Reviews
F
Happiness Grade
F

Refund - Difficult

25.00%
Industry Average
One Day Only had false advertising and sold me a product that was substandard to what was advertised. They refused to refund the money or provide me with the advertised product. I do not recommend purchasing from them. Their prices also are marked at significant discounts but in fact are market prices.
posted 7 months ago - Anonymous
Pictures are deceiving. Ordered swim wear and was defective, one side longer then the other.[Reject] The shade net I ordered also had holes in it and looked like it was made out of black refuse bags. When you return your order the same day when it eventually arrived they only refund 60% of what you paid. How ridiculous. Will never support them again.
posted 1 year ago - Anonymous
I bought a Christmas tree from Onedayonly. The delivered product is of bad quality and is not the same as the product advertised. I asked for a return and a refund and customer service keeps on telling me that they have contacted the supplier and are waiting for their response. Onedayonly cannot be in partnership with suppliers that don't take care of customer queries, especially returns and refunds.
posted 1 year ago - Neo
They never refund
posted 2 years ago - Anonymous
Since then I stuggle to get a refund!!!!! Ceilo are keep saying they are waiting for the table to arrive at there warehouse.
posted 2 years ago - Sonika
Refund not
posted 3 years ago - Vernita Joubert
I have on 2 occasions now ordered and paid via eft, sending the proof of payment to the directed mail only to receive multitudenous mails advising my payment has not been received. Even upon resending (the brilliant our agents are are on skeleton staff?) I am still advised that payment was not made. A refund gets made 5 - 10 days later, no mention of my bank charges etc. This is a right royal farce!
posted 4 years ago - Anncois
Was promised my refund 2 weeks ago.. now they don't respond on my emails. They have the item back and my money!!! Don't buy from them !!!
posted 5 years ago - Anonymous
They promise you your refund on a day and then they keep moving it out! It seems the only way to get your money is to go to the Ombudsman!
posted 5 years ago - Anonymous
Since when do online shops have 5 working days a week, instead of 24/7? I ordered more than 4 weeks ago and no delivery and no refund They offer a tracking system which only starts after shipment which supposedly was after three weeks and after 5 days still shows dispatched.
posted 5 years ago - Koert tulleners