“Hi! It was not possible to change my email address in an existing ONER account, since the registered email address no longer works. I was not able to change it on my previous profile or during check-out so I had to create a new account, but now my points don’t add up… could you please contact me so the two accounts can be joined together?”
“(if it is a review of my customer experience) I think the website is very well-designed, the fact that you can choose color, collection, type of item, and so on when shopping makes the experience of shopping on your website very pleasant.
That said if you are looking for some constructive criticism, then it would better the website even more to have a way of sorting via color names, instead of only colors. Further, I would also like more pictures of the different colors on different skin tones (a lot of the models are somewhat tan which shows off the colors very nicely, but also makes it hard to see if they would look good on paler skin, and I could imagine that the same applies for people with dark skin) or some sort of guide to choosing the right tone of the color you want, that would be a big help when trying to figure out fx. witch 'off-white' color suits you the best.”
“J’adore cette marque! Juste un petit point négatif quand j’ai commandé 3 leggings de différentes couleurs mais tous de la même taille, et le legging de couleur noir taille plus grand que les autres.. Mais je continue d’aimer et recommander la marque.”
“The products are really good, the only Big problem is the long delivery time, and is not because of launch or sales, all the times i bought is when theres no sale or launch, 10 days is a long time to deliver.”
