“i wanted to use my birthday discount and oner points (since in email it said it works with other offers) and it redeemed all my points and didn't add up to discount. now i'm left without my points and only used birthday discount.”
“Hi team, I was waiting for the new capsule collection to open and I clicked on it on the minute. I had a sports bra in my basket and was about to pay when it updated and said it was no longer available. Honestly this should not happen when we already have something in our basket. it was the first thing I clicked on. It really changes my impression of your brand as just another money making machine... thank you”
“I had to order leggins again cause you Forget in my previous order and nod i have to pay dhl express cause It is à gift for christmas and no one id replying to me .. shame”
“Student Beans discount is not working. I feel I've been cheated. I was going to shop for x products, thought maybe the code wasn't working because some of the products were limited edition, but the discount code didn't apply even when I changed the products for regular ones, not from the 12 day capsule. It is shameful that you promote the store to offer student discount when it doesn't.”