“I am a big fan of your brand! I have been waiting for this Black Friday moment all week. Made my Wishlist. And when the website opened in the first minutes it could not show the items. When I sourced the items individually i added them as fast as possible to my chart, when I wanted to put my order, 4 items were taken out and not in stock anymore! How is this possible? If I already put them in my shopping bag. I am crying.
I still love your brand, but don't like this Black Friday hype with not enough stock.
Kind regards”
“The wishlist you have promoted the past week didn’t work, all my savings was gone. Also I lost 4000 oner points because the user experience of the point redeemer was really bad. Do better.”
“La ultima vez que pedí tras 2 semanas esperando el pedido no llegó, me han devuelto el dinero y lo tengo que pedir de nuevo, era un regalo para mi pareja y no he podido dárselo a tiempo. Además, he intentando contactar via mail y solo me decían que hay muchos pedidos y que tardaría más...hasta que de repente lo devolvieron a su lugar de origen y sin avisarme. Muy descontento.”
