“Hi :)
A little disappointed with the fact that an item can be sold out even after being placed in cart. Even more disappointing that the page crashed on me twice when purchasing and lost two items that I needed during those seconds.
I understand the technical difficulties around it all and that there is an extreme interest for the items and I’m positive that a lot of hard work goes in to make everyone happy. I hope that it can be possible to let items stay in cart for at least a few minutes in the future.
But I love these products, they are great quality and I like the ethic behind it, and I’ll keep on purchasing. Hopefully some day I’ll get the items in one go ;)
Wish you all a great weekend.
Kind regards
Mia”
“I really would wish that you guys would apply the rule that we are given a set time to keep things in the cart to pay. I've gotten the notification that a few items were out of stock even when I already confirmed my payment method. It's just really stressful to have to go back to the site to find something else you like, when there is no guarantee that you can even get that item.”
“It's incredibly hard to try to pay for your transaction. I tried to verify my card via paypal, and the items got sold. Can't you lock them for like 2 mins so we can try to buy...”
“I love this brand so much. Although, I hate the stress with launches and the pressure that I have to buy it within 5 minutes, or else it’s gone. I think I was pretty fast, but still I didn’t get all the items that I wanted, because I know it will be gone in minutes. And now I have to wait an eternity for a new launch.”
“Selected 8 items in 4 minutes and while I filled the adress info, 7 of the articles went out of stock. My first time buying from Oner Active, and the last for sure. While the costumer is filling the payment info (which took me 2 mins max), the items in the cart should be pre-saved. Such poor shopping experience”
“Literally was in the middle of payment and then sold out. Really unfair with such a peak amount of pressure on the website that it couldn't go through and then was sold out; would've been better if it was saved for a few min”
“I love these leggings and I’m so disappointed that I can’t get them as they sell out so fast I think ye should be selling these all the time as they are so popular”
“It is not indicated that once we have an article in the basket, it is not saved for payment... i lost all my basket because everything was already sold out”
