“I was supposed to go to see Santana on July 17th and it was canceled they said they sent a refund to me on August 10th to a bank account debit card that was no longer in existence they refuse to do anything in regards to it I still am waiting for my refund”
“Ticket Fulfillment Services and Ticketsales.com are both scams and not to be trusted and are apparently in cahoots with each other. I purchased 2 tickets on April 1st for a Sting concert at Ravinia online. The tickets were purchased through a company called Ticket Fulfillment Services LP. I thought this was the official website of Ravinia. I picked specific seats in the 5th row from the stage for $773.21 and I paid via PayPal. This was a pretty high price to pay for the tickets but I wanted to make sure to get “near front row” seats for this concert. At the time, there were a lot of tickets still available as the concert had recently been listed.
Unlike any other online order I have made, I did not get a confirmation email so I did not have records of the site they were purchased from. Then, on April 6th which was 5 days later, I sent an email to PayPal saying I did not receive a confirmation or Tickets and wanted to know if they knew how to receive a confirmation or the tickets. No response. I then found a phone number to contact them and was told that the event was selling tickets so far in advance that tickets were not yet printed and that I would receive them no later than June 11th. I still thought I was dealing directly with Ravinia and assumed that since it was a non-for-profit that they were just short staffed.
I did not receive the tickets by June 11th. I called them and was told they would be sent no later than June 28th and that if I had not received them, to call back. I called in July and was told they would be sent soon. I called in the beginning of August and was told they would be sent soon. I called August 21st and the tickets were emailed immediately. When I got the tickets, I found there were on the other side of the theater and were about 30 rows back. The tickets I received had a price of $136 apiece for the tickets that I paid $773 for.
I called them on August 22nd and told them the wrong tickets were sent. The lady I talked to said they would email me the correct tickets. I had not received the tickets by August 25th and I called again. This time the lady I talked to said they reserve the right to sell me tickets anywhere in the theater that they wanted and that I must not have seen the notice on their website. I explained that I selected specific seats on the website and that they were marked as taken as soon as I clicked on them. I also told her I would never have paid $800 for a pair of tickets in a theater that likely had a max price of 250 for seats in a non-first or second row and let them pick the seats for me. She wouldn’t budge and said their standard policy was to send tickets that “they” felt were comparable.
I go to a lot of concerts and events and would NEVER EVER EVER use them again and will warn everyone I know that these people are a scam. I noticed a couple of days ago that the venue, Rivinia, has a posting on their website warning people not to use any ticket sellers that were not Rivinia as they were likely scams. I should have dug into this company prior to the purchase, but I thought I was dealing with Rivinia’s actual ticket sellers.”
“Why do you authorize payments to “ticket fulfillment services lp” they are a scam!!! And you won’t do anything to stop them from using your services?? Nor help the people who have been scammed? ( PAYPAL) THIS IS A KNOW SCAM COMPANY!!!”
“This company is a scam scumbag company that robs people of their hard earned money and the owner should be hung n burned in oil along with anyone that works there a completely disgusting scam artist scumbag company hopefully they are all locked up in jail for life or hung”
“Scam scalper facilitation service. Look like the venue ticket office and sell overpriced tickets from scalpers with no refund option once you purchase. Tried to cancel transaction a month before the concert and before the tickets had been delivered. They should be closed down for fraudulent representation.”
“They pretend to be the box office at the venue. You think your buying tickets directly when they are actually selling resale tickets they don’t even have yet. Google them and see how much scamming they have been doing.”
“This company does not comply with COVID cancellation policies for the theatres at which they scalp tickets. You will not a get a refund in the event of a cancellation”
