Online Pound Store Reviews

Name: Online Pound Store
Rating: 3.90

3.9 Rating 551 Reviews

71 %

of reviewers recommend Online Pound Store

Company Reviews

Questions

Metrics

3.9

Based on 551 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 58%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01618326013

Write Your review

Tell us how Online Pound Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Online Pound Store 1 star review on 23rd November 2022

Mariela

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1 item was missing.”

Helpful Report

Posted 6 years ago

“It was ok my mystery box, plenty items, although some items were of no use. Received a pen that didn't work, the deodorant stick had to be binned it just crumbled. Hopefully other items will be ok.”

Helpful Report

Posted 6 years ago

“Very impressed with items that arrived however a week later I am still awaiting a refund for 2 of the items that weren't sent in my order despite emailing them twice so overall not 100% happy with my experience with this store won't order again until refund has been given”

Helpful Report

Posted 6 years ago

“The price is excellent, but the packaging was very badly damaged, luckily nothing had split. The delivery was very quick.”

Helpful Report

Posted 6 years ago

“Not great first order. Items missing, but received refund & was dealt with quickly.”

Helpful Report

Posted 6 years ago

“Order arrived promptly only problem one item missing.”

Helpful Report

Posted 6 years ago

“Unfortunately, one item arrived broken and three others were replaced with items I did not want. When I called the company, I was told that the items had been replaced due to being unavailable, however they were still being advertised on the website. On the good side, I was offered a refund on the broken/ substituted items immediately, ( without asking).”

Helpful Report

Posted 6 years ago

“Packaging was pretty bleak a large box for minimal items with a handful of polystyrene swirls thrown in. 1 product out of date plus product details in another language, helpful if your anything but English! Another different from what I ordered and one item missed off completely. I ordered two other bits that were great value for money. Its the chance you take, I doubt I'll order from here again. I've contacted about my missing item to which I've not received a reply. My advice, don't get too wrapped up in this website, if something looks or seems to be too good it probably is!! I wish I'd of read reviews first as many have experienced same issues. Just be warey”

Helpful Report

Posted 6 years ago

“Prices were great However the substitutions made were not great. Same item just different patterns. Should have been asked if I wanted before posting out. I was offered to post them back and I’d get refund but really wasn’t worth it. I will use them again and hope this was a one off.”

Helpful Report

Posted 6 years ago

“I love pound store being online, I don't even mind the £5 p&p The items in stock are Fantastic,top brands. BUT what doesn't make me happy is twice now my order has not arrived and i had to chase it up. Loads of my items have been missing when my order does arrive. I would like my missing items to be sent out when back in stock.”

Helpful Report

Posted 6 years ago

“I thought I was getting some bargains with the reese peanut butter chocolates but unfortunately all out of date,£6 down the drain!!!”

Helpful Report

Posted 6 years ago

“The item was cheap but postage quite expensive so not a lot of saving overall”

Helpful Report

Posted 6 years ago

“Mixed emotions actually... I paid 5.95 for next day delivery and received it 6 days later.... i phoned them twice the first time they told me it would be with me today ... it wasn't it came 2 days later... and some of the items must have been put in a box for 5 years...”

Helpful Report

Posted 6 years ago

Online Pound Store is rated 3.9 based on 551 reviews