Only Home Reviews

Name: Only Home
Rating: 4.39

4.4 Rating 846 Reviews

85 %

of reviewers recommend Only Home

4.4

Based on 846 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3880 5645

Email:

support@onlyhome.co.uk

Location:

Guardian House, 7 North Bar Street, Banbury
OX16 0TB

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Only Home 5 star review on 6th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price I found for the product I wanted and speedy service. Will definitely order again”

Helpful Report

Posted 3 years ago

Thanks Elaine! Great feedback and so pleased you found just what you were looking for.

Posted 3 years ago

“I had been let down twice by a well-known online furniture and home accessories company so I took a chance on Only Home and they certainly didn't disappoint. The cabinet I ordered is beautifully made, was just the right size and looks really stylish. It also arrived very quickly and was very reasonably priced. Thank you Only Home!”

Helpful Report

Posted 3 years ago

Thanks Catherine, nothing better than hearing about how we offer the best service on the market! Look forward to you shopping with us again soon.

Posted 3 years ago

“Very efficient company, offering unique high quality items. My purchases arrived within the expected time frame and were well packaged. Would certainly use them again.”

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Posted 3 years ago

We always aim to have those unique products on the site so great to have reviews like this Maria. Come back and find your next addition soon :)

Posted 3 years ago

“It is great and dilivery was very good”

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Posted 3 years ago

Thanks for the review Joan, come back and shop with us again soon!

Posted 3 years ago

“I wanted a larger artificial plant for my newly made-over living room. Saw the Scottish Everlasting Golden Palm Tree & thought it’d be ideal. Ordering was simple, it arrived well packaged and in a timely manner. To say I’m delighted is an understatement! It’s beautiful and exactly what I wanted!”

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Posted 3 years ago

Looks great Catherine, thank for getting in touch and great to see those plants looking lovely in your home!

Posted 3 years ago

“Very happy with the price and quality of the rug. Delivered as described, without damage and quicker than initially advised so I would certainly order from Only Home again in future”

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Posted 3 years ago

Thanks for the review Stephen, great to hear how smooth the process of shopping with us is and we look forward to welcoming you back to OnlyHome.co.uk again soon

Posted 3 years ago

“I am pleased to write a good review, having had a disappointing experience I have to say Holly has turned that round completely with my request yesterday, she did not have to be so accommodating and go out of her way but handled it immediately with brilliant customer service was really professional and very nice. I am impressed, so thank you. I would like it noted that I have tried to rate the customer service with 5 stars but it is not working”

Helpful Report

Posted 3 years ago

Hi Robin, thank you so much for getting in touch. We love to hear when the team have gone over and above to ensure any problems are dealt with efficiently and satisfactorily so thank you for letting us know. We look forward to seeing you shopping with us again where we have no doubt the experience will be much more straightforward

Posted 3 years ago

“I was happy with my purchase, and delighted with the level of customer service. A minor issue was dealt with promptly, efficiently and entirely satisfactory. Thank you”

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Posted 3 years ago

Thanks for getting in touch Jacqueline, great to hear how helpful the team here have been for you!

Posted 3 years ago

“Leg broken not happy at all”

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Posted 3 years ago

Hi Sheshanah, I can see that the team have been in touch with you to resolve this. We didn't know about the issue until you left this review but the replacement table is on it's way out to you now. Apologies for this, we have asked the seller to review the item as well to ensure this does not happen again.

Posted 3 years ago

“Love the console table Service and quality excellent”

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Posted 3 years ago

Always great to hear reviews like this Alison, so pleased you love your order and our service!

Posted 3 years ago

“Good price, prompt delivery would use again”

Helpful Report

Posted 3 years ago

Thanks Laura, look forward to seeing you shopping with us again soon!

Posted 3 years ago

“Great service delivery on time”

Helpful Report

Posted 3 years ago

Hi Shoshana, thank you for getting in touch and great to hear you have loved your experience shopping with Only Home

Posted 3 years ago

“Love my mirror”

Helpful Report

Posted 3 years ago

Thanks for your review Elaine and so pleased to hear you love your order from us!

Posted 3 years ago

“Originally I ordered a size too big, so ordered another one. Despite that I am delighted how only home handled it. A special thanks has to go to Holly in customer support who handled the situation promptly. Also the new dog coat is superb and fits. I highly recommend only homes.”

Helpful Report

Posted 3 years ago

Hi Paul, thanks so much for your review and I have made sure Holly has been updated Always lovely to hear how the team help in those rare situations where things don't go quite as planned!

Posted 3 years ago

“Excellent service I love my light”

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Posted 3 years ago

Great stuff Celia, so pleased to hear that!

Posted 3 years ago

“Very efficient and helpful”

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Posted 3 years ago

Thanks Frances, glad to hear the team here have helped make your purchase quick and straightforward

Posted 3 years ago

“Perfect customer service when product arrived with slight fault . Dealt with incredibly fast . Would definitely recommend.”

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Posted 3 years ago

Thanks Kerry, it is great to hear that, when the occasional issue does arise, the team here are on hand to resolve the problem quickly and efficiently.

Posted 3 years ago

“The lights that I ordered were delivered safely and in a timely manner. I am so pleased with my purchase, they are exactly as advertised and look beautiful.”

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Posted 3 years ago

Always great to hear reviews like this Ruth and also that the items are just what you wanted for your home!

Posted 3 years ago

“Excellent service easy Online order process exact Product as described & displayed on website On time delivery as stated at time of ordering”

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Posted 3 years ago

Looks great Alison!

Posted 3 years ago

“Ordered a beautiful 3 draw chest which matches my coffee table that I purchased elsewhere, delivered earlier than expected. Overall great service from a company that I had not heard of. Thankyou only home xx”

Helpful Report

Posted 3 years ago

Thanks Rosina, always lovely to hear from our customers and we are really pleased that you enjoyed the experience of shopping with us

Posted 3 years ago

Only Home is rated 4.4 based on 846 reviews