“I requested a beautiful arrangement for my wife. I specified that I wanted them to be all roses which I received. The delivery time, and the order process was good. I'm just disappointed with the color arrangement that was made for the price and quality that I paid for and received. The roses that are the color, rosy pink, yellow and peach have opened beautifully and I'm pleased with, but the whitish green roses have not opened up and doesn't not blend well with the color arrangement. The color Red, white, or a pastel pink would of been much lovelier together. I was highly recommended to Only Roses, and I'm sad to say that I was a bit disappointed due to the whitish green roses that haven't even opened up since delivery on Monday July 4th, 2016”
“Expected better for price, the white roses in particular, the petals are wrinkled and look dry, don't get me wrong it's a beautiful item
But just for price everything should be perfect, also delivery was a issue as one item left with neighbour ended up missing, company was quick to make sure I got my item which Was good.”
“The web booking system is a disaster! If you are going to have one - it needs to work properly! This was the second time it was not able to complete the order and I had to telephone it in. Happy with the flowers. Delivered only 15 minutes outside of the agreed slot.”
We are constantly striving to improve our online booking service and we are extremely sorry that you have been inconvenienced.
In the hope that these problems can not occur in the future, would it be possible to let us know exactly where our booking service let you down so we can aim to make sure the issue is resolved?
We are thrilled that you were able to recieve and enjoy your roses on time by phoning in and we do hope to see you again. Thank you.
“First of all, i'm disapointed in only roses !! I ordered 1 statement rose to birmingham and payed everything including the delivery, its not delivered to my friend and i'm still waiting for a respond ! This is so pissing off !!”
