“
When I tried to cancel the membership, I was told I would not receive a full refund and customer service was unhelpful and unresponsive.
”
posted 1 week ago
- S. Turner
“
If there was an option to give 0 stars, I would have chosen that!
My flight was cancelled by the airline and I did not receive my refund after more than two months by now!
Soon over 20 mails and messages with the support and nothing happened so far!
Unbelievably bad!
”
posted 1 week ago
- Anonymous
“
I submitted a formal complaint and refund request to Opodo with all documentation on 15 February 2025 — they never responded.
”
posted 1 month ago
- Till Lagemann
“
They claimed to have "forwarded my refund request to FlyOne but hadn’t heard back" and told me I should now deal with the airline directly.
”
posted 1 month ago
- Anonymous
“
Despite multiple complaints, their customer service refused to refund the unauthorized charge, showing complete disregard for ethical business conduct and customer rights.
”
posted 1 month ago
- Anonymous
“
Absolutely horrible! I booked flight then later charged me extra 100 said I agreed join the prime! Only refund 50% stolen my money from my flight account!
”
posted 3 months ago
- Anonymous
“
I managed to obtain a copy of the offending hotel cancellation email proving that Opodo had taken my money, cancelled the hotel room and then resold it again at a higher price without informing me - or the hotel - and issuing no refund.
”
posted 3 months ago
- PSR
“
The airline credited Opodo and told me to get my refund from them.
”
posted 4 months ago
- Leigh
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We ended up having to rebook a ticket because Opodo was incapable of making the necessary changes and have since blanked any request for refund.
”
posted 4 months ago
- Timo
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I contacted the call centre and was told it could not be refunded.
”
posted 4 months ago
- Nada
