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Opodo Reviews

1.0 Rating 1,898 Reviews
D
Happiness Grade
D

Refund - Average

51.56%
Industry Average
DO NOT USE!! I hired a car through Opodo, when it came to collect the car the hire company didnt have anything available. Opodo have done everything in their power to not issue a refund despite the hire company confirming they had no vehicle for us!!
posted 4 days ago - Anonymous
After I requested a refund, Opodo even deleted my account, making it impossible to access any information.
posted 1 month ago - DR RIZWAN
Despite numerous calls and emails, they refused to refund these charges.
posted 2 months ago - Mohammad
I contacted customer service and submitted a complaint form with all the supporting evidence, but their response stated that the booking could not be changed and no refund would be issued.
posted 2 months ago - Anonymous
For aexample, if they book the flight with th wrong name they take no accountability and when you cancel they do not give the full refund from the airlines but they withhold about 100 even thought it was their mistake to begin with.
posted 2 months ago - Anonymous
Your company failure to issue refund for a non hire. Due to incorrectly given Information. Then to be told about terms and conditions within two hours of making booking that nothing could be done. This is not a business that has any customer service and only thinks of profits for a service not given
posted 2 months ago - Anonymous
When i caleld them, they refused to refund the money and said that i was not eligible for free trial .
posted 3 months ago - Anonymous
I called and asked for a refund they told me I’m already too late and the refund can’t be made.
posted 3 months ago - LK
Avoid Opodo | Report through bank to get a refund I signed up for the free trial to save a few euros on a hostel planning to cancel the membership right after.
posted 3 months ago - Bara
AVIOD Opodo, Airline cancelled my flight and I should get full refund, but Opodo charged me £800. for no reasons, poor costumer services. Ignore this wesite.
posted 4 months ago - Hussain Shahabi