Opodo Reviews

1.0 Rating 1,589 Reviews

1 %

of reviewers recommend Opodo

1.0

Based on 1,589 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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we have a flight book tomorrow from London to Valencia with RYANAIR but cannot log into the Ryanair customer varification in order to check in. Flight number FR643.

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Asked by Elizabeth Baverstock (1 month ago)

I have flight today but u didn’t inform me that I need visa in India as I am connections flight there. I can’t contact you how can I refund or change my ticket

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Asked by Lucille (9 months ago)

The flight booking made on 30/12/2021 for travel on 20/02/2022 was canceled by one of the sectors by AIRLINE. With an agreement by OPODO live chat, requested cancellation and flight booking was canceled (ref: 8518567207) agreed refund. Now 9th month is running, REFUND not yet received. Several hours spend by discussing LIVE CHAT and communication through e-mails not found any progress. WHAT SHALL I DO TO GET MY REFUND. Only mistake I made is trusted OPODO and booked flight. Appreciate support.

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Asked by Benny George (1 year ago)

Waarom hebben jullie zonder mijn toestemming 54 euro uit mijn rekening gehaald voor een jaarlijkse Opodo Prime abonnement waar ik helemaal geen interesse voor heb? En waarom reageren jullie niet op mijn mails? En waarom betalen jullie dat bedrag dat jullie zonder mijn toestemming uit mijn rekening gehaald hebben niet terug? Ik noem dit wel een soort diefstal!

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Asked by Ozlifet Gokguz (1 year ago)

My account was debited with their yearly subscription of £59.99. I never agreed to that! I don't even live in UK. How do I get my money back?

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Asked by Marja Biancheri (2 years ago)

I want to view my flight information on Ryanair. I believe I need the email address used for the booking. Can you give me this please

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Asked by John Wright (2 years ago)

How do you pay the flight you book... l found a flight with OPOD came to 188 euro paid with my normal credit card it went through then up popped BW BANK and wanted my bank information because they say the are a secure bank ??? I am not familiar with this bank also Ryanair used the same trick on me.... so l have ended up with no confirmation of booking what is going on with this BW BANK l think it is a German bank not too sure... would be grateful for any information

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Asked by S. Goebel (2 years ago)

Very frustrating situation. No direct communications with Opodo. All chat and long waits on the telephone. I am continuing to email Opodo for the refund we are due from a cancelled flight due to covid. Airline has refunded Opodo. Booking ref is 4925369205. Name is Lisa Baylie. Your automated telephone service has declared that the money will be paid into the credit card account from which it was paid. We are still waiting. It is our money. Can you please sort this out. Thanks Lisa

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Asked by Lisa Baylie (3 years ago)

Have become totally frustrated with OPODO. Since the 09/05/20 my request for a Flight REFUND has got no further than the requested stage. The only source of information is via, a Chat Robot who keeps telling me that I am being passed onto a Human, who has never materialize.

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Asked by Ross (3 years ago)

Where is your email address please so that I can contact you.

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Asked by robert orford (4 years ago)

How do I get someone to look at my complaint. 3990055377. Eurowings B59Q2L. I booked flight and hotel. 288€ the Hotel was the Roc Leo with breakfast included. I took this deal because i had stayed at this hotel before. And for the price it was very good for that location. When I got the confirmation it showed flight only. I called and email edreams. They told me I only booked the flight. I sent the screenshots of how and where I booked it. They told me if I wanted a hotel I must book it separately. Or cancel the flight. They give me the number for Eurowings. I called them. They said if I canceled it I would only get back approximately 30€. I asked about why do I have insurance if I cannot change or cancel it. They said I would have to take that up with the insurance company. So after 10 phone calls and emails I was told if I want a hotel I would have to book it. So after this i booked a hotel which cost me 249€. Instead of 288€ i paid 299€ for the flight alone. I have returned home and would like someone to look at the possibility that a mistake was made and correct it. And why do you sale insurance that is no good with basic fare tickets. I feel very strongly about this because it screwed up my wedding anniversary trip. If I cannot get any results then I will have to legally obtain results.

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Asked by Al Johnson (5 years ago)

How do you get away with such pathetically poor after sales? I have never known a company turning over millions getting away with such shoddy service. SIMPLY UNACCEPTABLE. never again!!!

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Asked by John (6 years ago)

I boutht a ticket using Opodo, but I don't see my ticket, when I go to Turkish airlines system. Why it is happening? Is it fraught case?

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Asked by Komiljon (6 years ago)

Can I claim my booking fee back from Opodo for a cancelled flight?

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Asked by Ami Bovan (6 years ago)

are you guys associated with those scamming cunts edreams?? When will they be getting a class actions lawsuit? If you guys are under their umbrella, DIE TOO!!!

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Asked by bob bolo (6 years ago)