Opodo Reviews

1.0 Rating 1,600 Reviews

1 %

of reviewers recommend Opodo

1.0

Based on 1,600 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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About Opodo:

Opodo.co.uk is part of the Opodo group; the first truly Pan-European online travel company. Opodo UK gives travellers one-stop access to flights with over 500 airlines, 80,000 hotel properties, travel insurance, city breaks, Eurostar breaks and car hire.

How do I contact Opodo?

Helpful Report

(1 week ago)

You can contact Opodo by Telephone, Email and Live Chat.

Helpful Report

(1 week ago)

67.13%

Industry Average

“ If you're considering booking with Opodo to save some money I would advise you don't! It's ok until anything happens but as soon as there is an issue there is absolutely no customer service on offer. I've wasted hours trying to resolve what should have been a minor issue. Avoid them if at all possible! ”

- Lindsey Roots

“ Aside from this confusion, really good service. ”

- Tomas

“ I bought a flight ticket with Opodo and I was very happy with their customer service all the people I talked to were very helpfull and they helpt me in a very professional maner. Keep up the good work !!! ”

- Rodica Bucur

Opodo Reviews

Customer Service - Average