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Oponeo Reviews

1.7 Rating 102 Reviews
16 %
of reviewers recommend Oponeo
1.7
Based on 102 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Refunds Process
Difficult
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How quickly does Oponeo resolve customer queries?
(1 week ago)
Greater than 32% of reviewers feedback is Oponeo resolves customer queries within an hour.
(1 week ago)
42.86%
Industry Average
Tyres took 3weeks to arrive and almost daily emails and calls to Oponeo customer service which were as helpful as a chocolate fire guard, could even tell me why these hadnt arrived nor could they tell me courier name or if they were being held up with the courier.
- William Bell
Poor customer service attitude; very arrogant and dismissive.
- Anonymous
THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED.
- Joanna Niedzielska