Optimax Reviews

Name: Optimax
Rating: 1.76

1.8 Rating 34 Reviews

15 %

of reviewers recommend Optimax

1.8

Based on 34 reviews


Customer Service
Communication Channels	Telephone, Email

About Optimax:

Optimax is a UK laser eye treatment specialist. Founded in 1991 we have performed over 350,000 treatments and currently have 27 clinics nationwide.
We have recorded over 600,000 aftercare results on our centralised database and we offer approximately 800 treatment appointments each week. Our popularity and success enables us to bring affordable eye correction treatments to more locations across the UK than ever before

Visit Website

Phone:

0800 093 1110

Email:

enquiry@optimax.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was the best thing I ever did UNTIL 8 years later and my vision is worse than it was before! So much for it being for life! Yes I understood my reading vision would deteriorate but I was told my distance would last. Yet after 6 years I knew they had deteriorated. 2 more years and I need distance glasses again and for driving! Free lifetime aftercare was not the case either! They said in rare cases enhancements may be needed. So I booked to go back last week. Had to pay £50 for a consultation! Only to be told that if I had it done again it would need doing again next year! Tried selling me lens replacement instead but can’t afford those prices! Would never have bothered if I thought I would be back to wearing glasses! 😡”

Helpful Report

Posted 5 years ago

“I have paid for surgery which has gone wrong - the optometrist blamed my eyes for it but I now read that the surgeon has under corrected my cornea. I cannot have surgery on my other eye in case he does the same - in which case I won't be able to work or drive - the profile of their surgeons are not put on Optimax's website as they are on Optical Express - I really wish I had gone with them now 20/20 or your money back DO NOT GO WITH LEEDS OPTIMAX”

Helpful Report

Posted 7 years ago

“Optimax is a terrible company. I have everything to complain about them and have posted various more detailed reviews about them but they just don't get shown!”

Helpful Report

Posted 9 years ago

“Do not ever use Optimax. Our experience in the Bristol branch was shocking. Firstly they take a deposit off you saying they will refund it and they never do unless you chase them up for it. Secondly they are dishonest, about the likelihood of a successful operation and about the waiting times. I would never recommend them to anyone, rather the opposite!”

Helpful Report

Posted 9 years ago

Optimax is rated 1.8 based on 34 reviews