“Everything I have ordered for my wedding has been great products, and prices. I had a slight problem, and customer service was right on it! I will continue to get products in the future. Thank you”
“I had an order with 11 items and I needed them for my son's school Christmas party. I received the package when it said it would come but I didn't check my order right away. I checked it 2 days before the party and realized they sent me 1 less of what I ordered and sent me something else instead. I started to panic and called right away and asked if there was anyway they could get it to me the next day because I committed to bringing these to the party. It was 2:30pm and they said usually the cut off for next day shipping was 12pm but they would try their best. They got it to me by 12:15pm the next day!! Their customer service was wonderful. The lady on the phone offered me several options to choose from, all which were very generous but I really wanted the product and they made that happen! I order for them for all the school parties and I've never had a mistake in my order. This is the first time and they made it right. Thank you!”
“I thought i would write reviews to less bigger store chains, that could make people question if they are reliable, because i am dealing with a store that seems shady and dose not seem trust worthy at all, that i purchased from, and i just now am reading reviews how they are shady so i wanted to look up other stores that have been good to me and leave feed back, i purchased from oriental trading online and it was a smooth purchase, and they shipped in a timely manner.”
“Oriental Trading makes a teacher's money go further!! I am happy to be able to afford little things to use as motivation prizes in my special education classroom.”
“Oriental Trading has everything I need at all times. They never disappoint me ever! The turnaround is fast. The prices are good! The selection of items is great! I get so many compliments on the different party decorations that I have purchased. "oh where did you get this?" "how did you find this, I have to check out this web site!" Absolutely They are Great!
I just love hearing it!”
“I was extremely happy with my purchase as it was a late endeavor, and I was happily surprised to find exactly what I needed. It was perfect for my Royal wedding party,really
cute centerpiece and decorations that wowed the crowd. If you're on a budget and you need cute and sustainable decor this is the place to consider. They have loads of good stuff and
candy to boot!”
“I made a one time order and after I cancelled my subscription they hit my bank account for 6 more( all on the same day) So do not order anything from this company.. I've asked the BBB for help in getting my money back .”
“I made a 1 time order and they signed me up for a fun rewards without my consent, each month they will bill you until you figure out they have taken hundreds of dollars for a program you never signed up for or used.
This company is dishonest, and they are thieves! Please check out BBB more than 14 pages of complaints filed about this. Absolutely awful that they do such underhanded scams like this because I would have ordered from them again. Now I never will use this company again.”
“Oriental trading has an ongoing scam as evidenced by previous reviews. When ordering a one time purchase , they sign up unaware customers to a "club" with an ongoing monthly charge.
When I called their customer service, they promised to reimburse the charges but they did not. How sad that a major company would knowingly dupe their customers.”
“I noticed a recurring charge on my bank account for $15.94 per month from January to September of this year. I purchased a ‘religious’ gift online for my grandson. There must have been some fine print in the order and I was automatically enrolled in the rewards program. I only realized this because I recevied a check in June for $2.04 from FUN REWARDS. Not knowing what it was for, I didn’t cash it but it kept gnawing at me. In Sept, I saw the recurring charges and saw that I was charged 9 times. I called the company to ask for reimbursement. They told me then it was for my FUN REWARDS subscription and would I like to cancel. That told me that they are aware of their scam. They would only reimburse me for 6 of the 9 charges, stating that their accounting dept would not permit them to go any further. BUYER BEWARE! Read everything. I’ve been ordering from OTC for years. I never thought they would stoop so low. But they did, and now I am wiser for it.”
