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Orthofeet Reviews

2.4 Rating 138 Reviews
30 %
of reviewers recommend Orthofeet
Company Reviews Questions Metrics
2.4
Based on 138 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
2 - 3 Hours
Returns & Refunds
Returns Process
Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Orthofeet resolve customer queries?
Helpful Report
(2 weeks ago)
Greater than 43% of reviewers feedback is Orthofeet resolves customer queries in 2 - 3 hours.
Helpful Report
(2 weeks ago)
E

Customer Service - Bad

46.67%
Industry Average
“ The pair of Orthofeet sandals hurt my toes. Since I went pass the 60 days by a couple of days, they refused to take the sandals back and give me a credit or a refund. I was could not use the shoes since they hurt my toes and in their customer service. Will not buy shoes from them again. ”
- Rosemary Cucchero
“ I felt like I got scammed they’re horrible shoes there’s no support I’m sorry I spent $109. I just went out and got myself a pair of Hokas so much better I will never buy from ortho feet again. Their customer service was terrible. ”
- Anonymous
“ The Tambor-Blue shoes will not stop squeaking. I have tried everything and these shoes are noisy and disruptive when walking. Customer service offered suggestions I had tried prior to contacting them--all suggestions were useless. I will not buy from this brand again. ”
- Anonymous
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