Orthofeet Reviews

2.3 Rating 147 Reviews

29 %

of reviewers recommend Orthofeet

Company Reviews

Questions

Metrics

2.3

Based on 147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Returns & Refunds
Returns Process	Easy

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Orthofeet resolve customer queries?

Helpful Report

(1 day ago)

Greater than 35% of reviewers feedback is Orthofeet resolves customer queries in 2 - 3 hours.

Helpful Report

(1 day ago)

58.82%

Industry Average

“ Tried to call but with their animated hold service, I keep being disconnected while waiting. ”

- Anonymous

“ I purchased the men's slippers for $125. The metal grommets separated from the leather. Their customer contact number does not work. I purchased the ortho feet slippers thru Amazon. Only Amazon could contact the company. Poor products horrible customer service. Beware ”

- Elaine Kosty

“ Purchased a pair of ortho 640. A year ago. Wore them 12 times, and then they sat in the closet. They fit great 4ww 9.5. The leather upper's turned to what I call alligator skin. I believe people pay for that look, I was not happy. Called customer service, no help, not even a discount for a new pair W/O leather uppers. Pictures below. ”

- Anonymous

Orthofeet Reviews

Customer Service - Average