“Hello. I am studying pharmacology and I have noticed that the pharmacokinetics of each drug is not explained (there is only the explanation of pharmacokinetics in general in the general pharmacology section). For example, in the benzodiazepine video, the 4 basic steps in the pharmacokinetics of these drugs (absorption, distribution, metabolism and excretion / elimination) are not adequately explained (often not even mentioned). Also, if I watch a video at slow-speed (for example 0.75x), the subtitles are out of sync with the video.”
Hi there,
Looking forward to seeing what you think about the platform! If you need assistance, please feel free to reach out to support@osmosis.org. Thank you!
“Osmosis is a great detailed explanation of the patho; however, I like to print notes & since I paid for prime I should be able to print all notes without blank pages!”
Hi Catrina,
Thanks for the feedback! I'll have this forwarded to our team for consideration. If you need help and If you have any more suggestions on how to make our app better, please send it to support@osmosis.org.
Hi there,
We've noticed that you left a 3 star review. Are you having issues with the mobile app? If you need assistance, please feel free to send a message to support@osmosis.org our customer support team will be more than happy to help you.
Hi Jenny,
Thank you for your feedback. Can you send us an email at support@osmosis.org about the experience you've had with searching for content on the website so we can let our product team know? Thank you!
Hi Logan,
Thank you for the feedback! We'll forward this to our content team to consider for future videos.
Feel free to send an email to support@osmosis.org in case you have any other suggestions. Have a great day!
“I love osmosis! But feel robbed of my money. I am a broke grad student like many of us and was taking part of the black friday sale, the price on my end was around $129. When I went to pay off my credit card, I found out I was charged $179 instad. I contacted osmosis and they were nice enough to help me out immediately BUT mentioned that the price wasn't $129 and didn't issue me the correct price difference :(
I feel bad for those who have purchased osmosis during the sales and didn't realize their credit card was being charged a different amount than what was on their website. CHECK YOUR STATEMENT before paying off your credit cards- something they don't teach us in school hehe.”
Hi there! Thanks for reaching out. So sorry about this. It appears you've been refunded the discounted price for the PA subscription ($139) since it didn't apply when you placed the order, hence you were charged $179 initially. The only $129 discount we offered was for the Nursing subscription and this is most likely the one you saw. We are very sorry for this confusion. For this, we have refunded an additional $10 to your account and that should be credited within 10 business days depending on your bank. Again, we're very sorry for this experience. Please do reach out if you need anything else. :) -Sherryl
“There are still a lot of missing videos for certain topics for Step 1. I would like to have more questions and flashcards with pictures would be great!
Thank you for asking!”
Hi there! Thanks for your feedback. We'd love to know more about the topics you'd like to add to Osmosis for USMLE Step 1 prep. Kindly send an email to support@osmosis.org so we can assist you. Thanks!
“The videos are great and also high yield notes content.
but I wish you had questions and quizzes for practice, more memory tricks and basically more stuff for nursing.
Perhaps making interactive videos and so on.
Also, the high yield notes software sucks. Some times the font is blurry and you can’t really zoom in the pics in it without making them unreadable”
Hi Talia,
Thank you for the feedback! There should be questions available for Nursing content (https://www.osmosis.org/qbank/), let us know if nothing shows up for you?
Also, can you send us screenshots on how the high yield notes looks like on your end to support@osmosis.org, so we can investigate this further?
Hi Aleksander,
Is there any video in particular you're looking for? If you can send us an email to support@osmosis.org, we'll forward your feedback to our content team to work on.
Hi there, Thank you for your feedback. If you have any suggestions on how we can improve content, can you send us an email to support@osmosis.org? Thank you!
“Osmosis is a good site for studying medicine. I really like it. However, pleas kinda put subtitles in those videos which don’t have. So we can easily understand the lecture in the videos.
Thank you,
Sivhour Seng”
Hi there, Thank you for your feedback. If you have any suggestions on how we can improve content, can you send us an email to support@osmosis.org? Thank you!
Hi there, thank you for your feedback! Can you send us an email at support@osmosis.org? We'd love to hear suggestion on how we can improve our contents. Thanks! -Sherryl
Hi there,
Thank you for your feedback. If you have any suggestions on how we can improve content, can you send us an email to support@osmosis.org? Thank you!
Hi there! Thanks so much for your feedback. Curious about your star rating. Can you send us a message at support@osmosis.org to let us know about any suggestions? Thanks! ~Sherryl
Hi there, thank you so much for your feedback! We'd love to know what contents would be helpful for you. Can you reach out to support@osmosis.org so we can help you further? Thanks! -Sherryl
