“These people are being conned out of their hard-earned money. Don’t put money into the scheme. Your money will never be refunded. They are pulling the investor in to make a forex investment. I’ve sent multiple emails, but no one has responded. They disallowed my withdrawal as well. I decided a conversation to my uncle about it, and he proposed refundback.org which did an excellent job of recovering my profits. I’m delighted of them.”
“I would like to download and print the high-yield notes!! Why is it not accessible to read from an iPad?
I need a printed version of these notes, please!!”
Hi there,
Thank you so much for your feedback! So sorry for the inconvenience this has caused, especially with your studies. Downloading High Yield Notes and making it available on mobile is currently in discussion and there's a high chance we'll be seeing this in the near future. If you have any other concerns, please send a message to support@osmosis.org. Looking forward to hearing from you!
Posted 2 years ago
Hi there! Thanks again for your feedback about printable notes in Osmosis. We are happy to let you know that you can now print Osmosis High Yield notes! Print them directly or download the pdf on your preferred note-taking app easily. If you have any questions on this, please contact support@osmosis.org
“I bought this prior to going our of country on long trip with 3 major transfers bc I could download videos offline. First I just wanted to download all the hematology videos, no way to do that. I had to add each one, one at a time to Playlist. The go to that Playlist and download one at a time. Took me over an hour and half. I watched some of the videos offline on one day on tablet. Next day, 4 hr van ride, the reason I bought osmosis. Went to tablet to settle in and watch videos, not a single one was there. All 20 videos I downloaded were gone! It was just a message that said you haven't downloaded any videos yet. I know I didn't delete them! Total waste of time and lost opportunity to study. At my next destination I downloaded picmonic and had no trouble on trip. Osmosis completely wasted my time!”
Hi Shelly, We are truly sorry for the inconvenience this has caused. Thank you as well for providing us with the helpful feedback on your experience. It's learners like you who help us improve Osmosis. We hope you could send us an email at support@osmosis.org so we can resolve the issue you have experienced.
“It's terrible that osmosis don't provide any form of financial support to medical students, doctors and the likes, despite the challenges of the pandemic. It is more sad to see that going forward, scholarship program being planned is meant for a selected few(US based medical student), while IMGS like us from Africa are sidelined. This is least expected from an outfit like Osmosis seeking to advance medical knowledge and practice for the good of society. Osmosis can learn from Amboss scholarship program, open and accessible to all, and stop the selfish game of granting such access to a select few, this is plain bigotry and it's sad to see.”
Hi Sanjana,
Can you let us know what videos/content you're looking for? If you can send us a list to support@osmosis.org, we'll make sure to forward your request to our content team.
Thank you.
“I think I have been overcharged. $179.84 was charged to my account on 19/02/21 and I thought I had purchased a cheaper offer at $99. Please advise me if this is correct.”
“I thought I’d get flash cards that were already made but there’s only an option to make my own. Also, with the NCLEX questions I can’t pick certain areas of the body to be questioned on... like endocrine or renal: I just have to choose med surg and go through tons of questions.”
Hi Carrie! Thanks so much for your feedback. I'll be passing this to the team so we can consider adding these features on future updates. We have a number of nursing-specific updates that's coming this year as well. Please reach out to support@osmosis.org for any questions or suggestions. Thank again!
Hi there,
Thanks for feedback. Our platform allows you to sign in to multiple devices without limits. For more info about this, please send a message to support@osmosis.org. Thanks again!
“I had to request refund. I loved the high yield notes and I thought either I can buy or print out the notes. However, neither I couldn't. I wish I can take notes on the high yield notes while watching video lecture.”
“Too simplistic. The mnemonics are just childish. Medical professionals should learn and understand the science, not memorize childish stories that have nothing to do with the lessons. It’s insulting. Ninja nerd science on YouTube is free, and it’s leaps and bounds better!”
Hi Janon! Thanks so much for your feedback. We'd love to hear suggestions from you on how we can improve our content. Please send us a message through support@osmosis.org. Thanks and Happy Holidays!
“There's so many bugs in the app that it's practically impossible to use. My favorite part about osmosis is the schedule, but even that has issues. Really hope you iron out the issues before I've taken my exam.”
Hi An,
Really sorry for the troubles. Could you send a message to support@osmosis.org and provide further details about the issue so we can check? Thanks!
Hi Liam,
Thanks for the feedback! I'll have this forwarded to our team for consideration. If you have any more suggestions on how to make our app better, please do reach out to support@omsosis.org if you need further assistance.
Hi Mary, thanks for the feedback. Osmosis has over 1600 videos, 2,500+ Pre-Clinical Practice Questions, for Step 1 and 7,500+ Clinical Case Questions, for Shelf Exams, and Step 2. Is there a specific content you are looking for? Can you reach out to support@osmosis.org so we can help you further? Thanks! -Sherryl
“I keep getting an error 403 so I haven’t been able to even access and use the sit in the manner I intended when I purchased. Very upsetting for the price I paid.”
Hi there,
We appreciate your feedback! If you have something on your mind that you think that could help us improve, please do send it to support@osmosis.org. Looking forward to hearing your thoughts!
“I really wanted to like Osmosis. I just feel like this doesn't give me enough in-depth information compared to other FREE online resources (i.e. YouTube videos, etc.). To be honest, I wish I could get a refund if possible. If that is still a possibility, I would greatly appreciate it. $299 is a lot for a medical school student like me.”
Hi Christina,
Really sorry to hear that our platform doesn't meet your expectation. Could you send a message to support@osmosis.org so we can further assist you? Thank you!
