“Unable to scan items in the store for eligibility to purchase, never did work, it says "Coming soon" and "Check back with us for updates", so I did and your very polite CSR said they couldn't help me.”
“Absolutely terrible.
I called today to complain about not receiving my order complete.
The phone call was answered by a robot that was trying to sell a product then the robot transferred me to another robot doing the same thing pretending to be a person and deceiving and then they did that a third time it is ridiculous they're trying to get the elderly to accept products they don't want this should be illegal when I finally spoke to a person after 3 minutes of being harassed by robot callers trying to sell some emergency device I complained to the lady who insisted that she couldn't do anything about it she refused to give me her name she refused to put me with a supervisor or a manager I don't understand how these people can be in business they should be closed down.”
“Shipped items to the wrong address. Could not give me a tracking number or tell me how the items were shipped. Waited two hours to speak to a supervisor, she could not help. Forwarded me to the insurance company, promised to resolve and get back to me , but 10 days later still no response. Unbelievable.”