ROCCIA Reviews

Name: ROCCIA
Address: ROCCIA, Mercedes-Benz House, Queen St, Preston, Lancashire
Rating: 4.67

4.7 Rating 67 Reviews

93 %

of reviewers recommend ROCCIA

Company Reviews

Questions

Visit Website

Phone:

1772595995

Location:

ROCCIA,
Mercedes-Benz House, Queen St,
Preston
Lancashire
PR1 4HH

Write Your review

Tell us how ROCCIA made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ROCCIA 5 star review on 4th October 2023

Lee

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a very positive experience in Roccia Preston with Maz. Nothing was too much trouble, he showed us all the tile options we asked for. Very professional and made the ordering process simple. Many thanks, Lizzy and Al”

Helpful Report

Posted 2 months ago

“All thanks to (brucenora254 @ gmail.com) for the successful return of my lost funds, if scammed get in contact with her”

Helpful Report

Posted 2 months ago

“I nearly lost my $150,400, but I was able to get it back because of lilo grace 75 @ gmail .com”

Helpful Report

Posted 3 months ago

“They processed a systematic account closure, after having accepted my funds. for 8 month they just keep closing out support tickets. Cant get in contact with anyone from support, everything is done online no center to call. Really annoying that they took my money thanks i only got my money back with help of bitclaim . n e t.”

Helpful Report

Posted 4 months ago

“We were elated with the service we received from Kate and Scott. We are a small business and really appreciate great customer care They made our day!!”

Helpful Report

Posted 6 months ago

Thank you for your wonderful review James! We’re thrilled to hear that Kate and Scott provided exceptional service and made your day. Supporting small businesses like yours is always a pleasure, and we truly appreciate your kind words! 😊 - Liz

Posted 6 months ago

“I ordered a free sample tile with 2.99 delivery. It arrived broken. On arrival I emailed a photo and asked how this company can help me. And when they got back to be they swiftly arranged a refund.”

Helpful Report

Posted 6 months ago

“Great customer service, helpful staff and great choice of tiles”

Helpful Report

Posted 8 months ago

Thank you for your lovely review! We're happy you enjoyed our customer service, helpful staff, and wide tile selection. We appreciate your feedback! 😊 - Liz

Posted 8 months ago

“Kaif and his colleagues were super helpful! Some of our tiles broke on delivery and they got replaced very quickly with minimal fuss! Thank you.”

Helpful Report

Posted 9 months ago

Thank you for your kind words Pippa! We're delighted to hear that Kaif and the team could assist and resolve the issue swiftly for you. We appreciate your support! - 😊 Liz

Posted 8 months ago

“From experience I find ROCCIA outlet to be the first place of call for my tiling needs as they have such a vast amount of tiles avalable plus an area for discontinued tiles at unbeatable prices. Customer service is great and depending on what you buy they will negotiate the best price for you. Additionally they have everything you require for your tiling needs ie grout, adhesive and tile trims. The showroom is extensive with ideas fo kitchens and bathrooms. It really is a must to visit plus you can buy some fantastic bathroom fittings as well which you cant find in other bathroom suppliers.”

Helpful Report

Posted 9 months ago

Thank you for your wonderful feedback Lynne! We're thrilled to be your go-to for tiling needs and that you appreciate our vast selection and unbeatable prices. It's great to hear that our customer service and range of products, including grout, adhesive, and trims, met your expectations. We look forward to helping you with your next project! 😊 - Liz

Posted 9 months ago

“The quality and range of products and the friendliness and professionalism of the staff.”

Helpful Report

Posted 10 months ago

Thank you for your kind words! We're glad you enjoyed the quality, range of products, and the professionalism of our staff.😊 - Liz

Posted 9 months ago

“Amazing showroom, so much to choice from ishy has been great, helpful for me to borrow samples and provide guidance in making the right decision. Very happy with the tiles I've purchased. Would definitely recommend this place and ishy.”

Helpful Report

Posted 10 months ago

Thank you for your feedback! We're thrilled you found our showroom amazing and that Ishy was so helpful in guiding you to the right decision. We're glad you're happy with your tiles and appreciate your recommendation! 😊 - Liz

Posted 10 months ago

“Great tiles at great price with quality service”

Helpful Report

Posted 10 months ago

Thank you for your feedback! We're glad you found our tiles to be of great quality and price, along with excellent service. 😊 - Liz

Posted 10 months ago

“So Friendly and very helpful, the service was second to none. couldn't fault them on anything. I'll send photos when it's finished.”

Helpful Report

Posted 10 months ago

Thank you for your feedback! We're thrilled to hear you found our service second to none. We can't wait to see the photos when it's finished! 😊 - Liz

Posted 10 months ago

“Osama up was very helpful and knowledgeable person.”

Helpful Report

Posted 10 months ago

Thank you for your feedback! We're glad to hear that Osama was helpful and knowledgeable. 😊 - Liz

Posted 10 months ago

“I dealt with Kate for our recent order and I have been impressed with the service from Roccia Outlet during the entire process. Kate called to ensure she understood what my initial query was and talked through our options, handled a request we had around delivery very smoothly and knew what was going on with our order at all times. Thank you Kate.”

Helpful Report

Posted 10 months ago

Thank you for your feedback! We're delighted to hear that Kate provided excellent service throughout your entire order process. We're glad she handled your queries and delivery request smoothly. Your kind words mean a lot to us! 😊 - Liz

Posted 10 months ago

“Good”

Helpful Report

Posted 11 months ago

Thank you for the 5-star review! We're thrilled you had a positive experience at Roccia. 😊 - Liz

Posted 11 months ago

“Very helpful. Thanks”

Helpful Report

Posted 11 months ago

“Easy to use”

Helpful Report

Posted 11 months ago

Thank you for your feedback! We're glad to hear you found our website easy to use. 😊 - Liz

Posted 11 months ago

“I was initially contacted by Kaif, who messaged me at the right moment and time! I myself am a property developer and the service itself was amazing! Honestly I don’t think there’s a better tile supplier up north producing quality designs like this! And they answered all my questions promptly with an understanding of what they can provide too! I’ll highly recommend to anyone in the market for tiles, and do ask for Kaif! Top lad”

Helpful Report

Posted 11 months ago

Thank you for your wonderful feedback Akbar! We're thrilled to hear that Kaif provided exceptional service at the perfect time. It's great to know that he could meet your expectations as a property developer with our quality designs and prompt responses. Your recommendation means a lot to us, and we'll be sure to pass on your kind words to Kaif. 😊 - Emma

Posted 11 months ago

“Happy to get tech info from site”

Helpful Report

Posted 11 months ago

ROCCIA is rated 4.7 based on 67 reviews