Overflow Cafe Reviews

4.4 Rating 29 Reviews
90 %
of reviewers recommend Overflow Cafe
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Anonymous
Anonymous  // 01/01/2019
Their work is excellent. Overflow's team takes the time to learn about you and your business before developing a plan. The initial consultation was eye opening to me. For 7 years, they have acted in my best interest and are actively involved in getting me results. If I have a goal they try to surpass my goal and sometimes they actually do! Overflow keeps you fully informed and involved at the right level. We went from nowhere to page 1 for most of our keywords. They are fast to respond and easy to work with. I do not believe they can be beaten in terms of results.
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Posted 1 year ago
I have been working with Overflow for years and I have seen our website's sales, rankings and traffic grow considerably. Their service has basically paid for itself many times over. Their expert advice and assistance has been invaluable to me. On top of that they are also nice people and really easy to work with. I get reports every month showing what's moving up and down, what isn't working, what is working and what needs to be done next. They usually handle everything and my only responsibility is responding to their questions. I highly recommend them.
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Posted 1 year ago
We've been with Overflow Cafe for 5 years now, during which period I have seen ,y rankings, revenue and traffic improve greatly. This led to a gigantic increase in business expansion and also some peace of mind knowing that I'm working with professionals. I have found that the entire team is very polite, friendly, and super helpful. This applies to every person I've done business with over the years. For me, the most impressive aspect is the consistent results they deliver. Sometimes even better than they promised. I really like their promptness to my requests ad well as regular feedback I receive monthly. If I ask for something I usually get it. They way they've treated me created a feeling of confidence within the entire team.
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Posted 1 year ago
We have been working with Overflow for three years. We began seeing results of their efforts around the 6th month and it's continued to improve. Their amazing understanding of websites resulted in increased quality traffic that generates consistent conversions on our site. The people there are highly professional and always respond quickly. They always explain with detailed explanations that I can understand. I honestly can't thank them enough for their hard work and results they've given me during this time. They rebuilt my site properly and made improvements I would have never thought of. They are super approachable and easy to talk to. We're so glad we found Overflow, thanks again for all your help and we look forward to working with them for years to come.
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Posted 1 year ago
Overflow and Jeff have been our friends for 12 very successful years. During those years, we have gone from nowhere to everywhere online. Our keyword rankings and traffic have been exponentially improving in a very competitive part. We kicked it off with a meeting where they got to know the nature of our business and our expectations. We started a comprehensive plan which we have followed since, plus some fine-tuning for all the algorithm updates. They have always treated us like a valued client. I find them to be very knowledgeable, welcoming, and patient, and they are always open to discuss new ideas. They are always guiding me through the complexities but most importantly they deliver great results!
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Posted 1 year ago
A friend recommended Overflow to me, and now I recommend them as well. Their customer service and results are unmatched. they have helped my business in several ways, they even helped me with things like our overall business and sales strategies. I am grateful for all the help I have received from their team these past years. Hailey and Desiree have been great in helping my business grow from small to medium, and they spent a lot of time improving things on my website I would have never thought of. Anyone looking to grow their business should consider them, great job!
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Posted 1 year ago
Overflow fixed my broken website and increased my traffic exponentially. Not only did they resolve our website issues quickly and professionally, but they also went above and beyond to collaborate with my web host regarding some bug fixes to prevent the same problems from happening to me or others in the future. My web host even thanked me for the work that Overflow did! 5 years ago, we started working with them, and we plan to do so for many years to come. With complex reports and good customer service all the way, the results have been consistent and strong.
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Posted 1 year ago
Overflow has exceeded my best expectations in terms of both customer service and traffic for over two years. My website consistently generates more leads than I can handle and certainly more than what they originally promised. I've found that the people there to be very responsive and helpful whenever I've emailed or called. They've also shown to take interest in actually making sure I succeed. Each month I get reports showing what's working and what is not. We are always on the same page about what needs to be fixed, and my results have been outstanding.
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Posted 1 year ago
From the start, these guys were professional and polite. First, you receive a consultation to determine where you are and what needs attention. The process is very straightforward and the people are transparent about everything. They explain how the process works and then execute the plan perfectly. I received the revenue results I hoped for on time and was treated well throughout the entire process. Professional is an understatement. Their knowledge of websites is impeccable. My most complex problems were solves by Jeff, and the rest of the team also had answers to many of my questions. I would definitely recommend Overflow.
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Posted 1 year ago
Stress free with strong results. We could not have asked for a more straightforward, helpful, and affordable SEO service. The initial consultation with them was a super informative introduction to the long journey that we would start. They then provided us with regular monthly progress updates including detailed keyword rankings, traffic, and backlinks which I can verify went up almost monthly. After we agreed on a plan of action, everything went smoothly. They delivered on everything they promised even while I bombarded them with constant changed to my site. Even after Google algorithm updates, there were no bad surprises. All of the people we dealt with were super nice, helpful, and had a friendly attitude. These guys know what they're doing. The results speak for themselves.
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Posted 1 year ago
Overflow is a great fit for my company! They are helpful and explain everything really clearly to me and always do what they say they'll do. I've been a client for nearly 5 years and have been consistently seeing improvements in my rankings, traffic, and revenue. The slowest metric is new backlink creation, it's so slow it moves at a snail's pace and I was hoping to gain more. However, revenue is my main goal and it continues to increase. I get updates on numerous facets of progress and they're always willing to help me with everything even if I'm just asking for advice on something. They've all been super kind to me and have a very friendly attitude. Special thanks to Hailey and Desiree for always going the extra mile!
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Posted 1 year ago
Overflow Cafe has provided me with honest and efficient service since 2008. Before hiring them, I also contacted a few other companies. Their transparency regarding expected results and timelines was great. I use Google Search Console and Google analytics to track my results along with their reports. Everything has gone according to plan. They have been fair and realistic with my budget and gave me helpful support each time I needed it. They honestly exceeded my expectations in some ways, mostly for my conversion rate. It improved dramatically solely based on them improving my content. I didn't even know this was possible. I've already referred some friends and they seem to be happy with their results as well. I highly recommend them.
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Posted 1 year ago
I have so much thanks to give Jeff and Overflow for the help they've given me for many years. My photography business has grown tremendously and their consistent support and outreach have been crucial in helping me make the right decisions in order to succeed. My only complaint is the reports. You have a choice between a very simple report in your account or an extremely comprehensive array of reports with way too much information. Is there anything in the middle? I'm most satisfied with the steady growth these guys have achieved for me.
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Posted 1 year ago
I've worked with Overflow since 2013 and I can recommend them without reservation. I have been in constant contact with Hailey and Desiree and they have been excellent to me. Their communication is detailed, they give me the information I need, and they respond fairly quickly to any questions I have. They have also provided me with useful suggestions on how to improve my website content. Desiree even helps me write and edit content. They keep making improvements to they way things are done, for example I didn't like generic dashboard reports so they swapped it out for extremely detailed SEMrush reports. The most important thing is that my revenue has increased exponentially since I started. I enjoyed their tangible results, which is why I have stayed so long with them.
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Posted 1 year ago
I really appreciate their constant results and friendly communication. Overflow increased my keyword rankings, traffic, and leads faster than they originally said they would. This is why I've been with them for 6 years and have enjoyed the entire process. Several of my coworkers have also endorsed them, and they are satisfied as well. The results began to show in month four, and everything continued to improve rapidly from there. I went from ranking nowhere to ranking for 1,025 keywords, with 206 phrases in the top 3 positions, driving more than 25k monthly unique visitors and an 16% conversion rate. It's big news for me! Overflow offers excellent value for money, and the communication and reporting are phenomenal.
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Posted 1 year ago
Since 2016 I have worked with Overflow. According to Google Analytics, there was little to no progress in the first 6 months, and then things began to pick up quickly. The decision to work with them has been one of the best decisions I've made for my business. They are extremely attentive, efficient, and know exactly what they're doing with my website. My SEO and CRO efforts progressed a lot. As a marketer in the beauty/ medical treatments industry, I have steadily increased my market shar over time to the point where my competitors are asking for partnerships, which says a lot. Overflow is definitely worth checking out if you need website and digital advertising done.
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Posted 1 year ago
I've been a customer since 2014, I am confident that my website in in good hands based on my successful experience. The staff treats me right, the reports are very encouraging and my traffic is up forty-fold which is the most important to me. They take the burden off me so that I can concentrate on running my business. I appreciate that. They answer my questions in a language I can understand. My money is invested in these people because they deliver reliable results and I have total faith in them. Thank you!
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Posted 1 year ago
Overflow cafe has done absolute wonders for our business since November 2011. We clearly saw the progress made, including dramatic improvements in search engine rankings for 134 keywords and 20x increases in our traffic. Our conversion rate increased from 2.5% to 14% after they rebuilt our website. Like other reviews I've seen, I agree with most that say their reports can vary from very basic to comprehensive depending on your website AND depending on what YOU ask for. There's a universal report on your dashboard automatically, and several more advanced and detailed ones by email. They can sometimes be confusing. You can also request incredibly detailed reports if you're a scholar lol. I just prefer the basic reports these days.
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Posted 1 year ago
Jeff and Overflow have provided me with excellent service for more than 8 years. They have gone above and beyond to help my business climb in Google rankings and traffic, and they have worked on two projects with me. As a result, I rank for 175 keywords and I can barely handle the volume in business coming in, which says it all. Each month, we receive several reports, some more useful than others. There's a basic generic report with 15 metrics that I find the most useful. A Google Search Console report showing how many impressions and clicks we received. An overly detailed Google Analytics report. The Google My Business report which shows how many people found me on maps, and how they interacted with my site, such as searching directions, calling, etc. The final SEMrush report shows my keyword rankings, domain authority, backlinks, and competitor data. I can also request other detailed reports but I don't because it's way too much information. I highly recommend them.
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Posted 2 years ago
Great results and quality customer service. The people at Overflow and my team worked together to produce one of the best performing digital campaigns I've participated in. They fine tuned my website, they finished SEO, then took a few months to do conversion rate optimization. Hopefully by the time the year ends, we'll move on to a display campaign or pay per click. I was very clear from their initial road-map that they knew what they were doing and I highly recommend them. My ROI is about 27x so far. Thanks!
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Posted 2 years ago
Overflow Cafe is rated 4.4 based on 29 reviews