“Definitely not worth the headache dealing with their company or customer service staff. After purchasing the product and then waiting for it to arrive only to be told that it would be delayed. Then more delays and more delays. I purchased in may didn’t get it until July and still never received the rest of my order. When I reached out to them they told me it would be at least another week. I told them that I was not going to accept their patronizing response and I was told that they don’t appreciate my accusations even though they are facts. You are better off spending the money it costs for a better quality long term sauna. Yea it might be a pain to setup but I would rather build 100 saunas by hand then deal with these people ever again. Extremely unprofessional and don’t have reasonable time tables on managing logistics.”
