“This is a fraudulent company out to scam you. You can't purchase a product without being redirected to another product they force you to buy. I never received a download link for the software I bought. And I got the runaround when contacting their support.”
“I found myself with 2 subscriptions to paddle.net or whoever they are on Aug 26,2024
and I’m still trying to get them cancelled and a refund of around $42. Apparently this is what the do. Total SCAM!!”
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“1 review
US
Rated 1 out of 5 stars
Updated 7 minutes ago
Scam charges via PayPal account and refusal to refund and lies about communicating with me prior to the unathorized charge
Subject: Dispute of Unauthorized Transaction by Paddle.com Market Limited On June 18, 2024, I was charged for a one-year subscription by Paddle.com Market Limited. This charge was automatically renewed without my authorization. I checked my emails and have no records of Paddle.com informing me of the pending charges, therefore I was unable to avoid the charge. I originally purchased this subscription in June 18, 2023 for an online business I have since closed in December 2023. Despite disabling recurring payments in my PayPal account multiple times, I was still billed for this subscription. On June 18, 2024, I immediately submitted a refund request to Paddle.com at help at paddle dot com. To date, I have not received any response from them. Simultaneously, I filed a dispute with PayPal on the same day. PayPal provided a timeline for resolution by July 3, 2024, and I diligently checked the status of my dispute every few days. On June 24, 2024, when I reviewed the progress on PayPal, I discovered that I was required to provide a response by June 26, 2024. I did not receive any prior notification from PayPal regarding this additional deadline. When I attempted to respond via PayPal, I was mandated to upload supporting documents, but I was uncertain about what specific documents were required. I uploaded my initial dispute sent on 6/18/24. This ongoing issue with Paddle.com has resulted in numerous bad reviews from customers they have scammed out of money. Regardless of it only being $12, it is the principle of allowing companies to nickel and dime consumers to death. This entire process has caused me undue stress and has consumed countless hours. All other companies have processed refunds promptly when similar issues occurred, but Paddle.com has been unresponsive and uncooperative.”
“Rated 1 out of 5 stars
ACCESSORY TO FRAUD - BEWARE
In my transaction, Paddle.com has served as an accessory to Fraud - by receiving payment and programming its CHATBOT to provide misleading and deceptive information. And if PADDLE.COM does not bother to vet its clients . . . one should be very careful about dealing with them and purchasing anything through them. In my case I was sold a lie - a fake product - an "ADVANCE CHATBOT USING "CHAT 4o" - (looks like CHAT 4.0 doesn't it ? - but its not). I was sold nothing at all - and billed for full-year subscription. The Paddle.net chat bot is programmed to tell the user that the subscription is cancelled - and that the funds will be refunded - but the follow-up email contradicts the request. The Vendor is a criminal Fraud - and PADDLE.COM is working side by side to expedite the crime. If you need to buy through an intermediary . . . . you are buying from the wrong vendor.
Date of experience: May 27, 2024”
“Scam! Check you PayPal accounts! They can take money from you with subscription! I didn’t know them until I find out they took 88 dollars from my account.”
“I think it's only right I warn you guys do not purchase anything from Paddle or Noteburner they are a complete bunch of crooks that will take your money and not send you the product you paid for ,I've emailed them 10 times after the purchase I made that didn't come through, they haven't bothered to reply to my emails and just send out automated mails but are still happy to keep hold of my money so this is a warning do not purchase anything from this company and I think everybody should Boycott them they are a complete bunch of Thieves and this is not a hate review it's the complete truth”
