“I contacted Paddle and Surf to chase up my parcel, as I wasn’t sure where it had been left on delivery. I cannot praise the lady who helped me enough. She contacted the delivery company for me and then rang me back the next day with an update. She was so helpful and it was lovely to receive such brilliant customer service! Please pass on my thanks! I would not hesitate to order from you again in the future.”
Hi Hazel,
Thank you for your kind review.
I'm happy to hear our customer service team were able to resolve your issue - I'll pass on the positive feedback.
Best regards,
The Paddle & Surf Team
“This has to be the quickest despatch from and online order i have ever placed!
Wetsuit arrived in under 24hrs, great quality, great service and you’d expect nothing less coming out of Cornwall, will be back soon!”
“Great website with a good range of products. Easy to use. Delivery usually fast and have efficient, friendly customer service team. I went specifically to their website again this xmas after getting a no-hassle, lovely wetsuit earlier in the year”
“Quick delivery, unfortunately had to return due to item being too small but i shall be ordering the next size up. Very simple returns form to fill out.”
“The shop was closed due to staff illness, but a very nice young gentleman was very helpful and got another member of staff to get my purchase and take payment for it. They both went the extra mile. Many thanks Paddle and Surf”
