“The goods were delivered very quickly and the wetsuit was really high quality at a reasonable price. Unfortunately it didn’t fit so had to be returned which was easy and free of charge. The refund came within a couple of days so I couldn’t rate this company highly enough. Well done, I am more than impressed!”
Hi Heather,
Thank you for taking the time to leave us a kind review! We're sorry to hear that your wetsuit wasn't quite right this time, but we are pleased that we were able to offer you a speedy refund process.
Best wishes,
Paddle & Surf
“Unfortunately the board was slightly damaged in transit, but the great customer service made it easy to deal with. They gave me an option for a discount or full refund. They were very quick to reply to my emails which made the process much easier. Would definitely recommend!”
Hi there Richard,
Thank you for your kind review! We're very sorry to hear of the inconvenience that your board was damaged in transit, although I'm pleased that we were able to quickly offer a suitable solution for you.
Best wishes,
Paddle & Surf
“My shortie wetsuit arrived on time & was well packaged without any unnecessary plastic. I had been struggling to find a plus size , reasonably priced wetsuit so was very pleased when I found this one & it fits perfectly. Thank you”
Hi Sarah,
Thank you so much for taking the time to leave us a kind review. We're so pleased to hear that you love your shorty wetsuit!
Best wishes,
The Paddle & Surf Team
“Great service, prompt delivery and quality products
Thank you for helping me to return the wrong sized Fins, I am So please with the ones now received that fit perfectly!”
“Really helpful company, very competitive prices & excellent customer services. I will definitely use them again & wouldn't hesitate to recommend them.”