“Made an appointment for a £60 haircut with my usual stylist. Got text the day before at 5pm asking me to confirm. Travelled to KX, booked in and then sat there for 15 mins. In the end I had to ask where she was and was told she’d quit. Shocking customer service and I won’t ever use them again.”
“Love it, I am regular client for may years and I really enjoy each I come to see Maria.”
Posted 5 months ago
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience at Pall Mall Barbers; our barbers will be happy to read your review. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.
“I've been a regular here for a few years now, getting my beard maintained by Michael. I get so many nice comments about the beard on a daily basis and it's all thanks to him. Everyone there is friendly and they go out of their way to make your visit a relaxing and enjoyable experience!”
“I come to London once a year from NYC and It’s always a treat to get my hair cut by Alex in the Trafalgar Square store. Alex is a fantastic barber and a top guy! I would 100% recommend - I love he’s experience and stories!”
“I popped in for a haircut with out having an appointment and I was greeted by a member of staff at reception to be extremely welcoming and very much happy to accommodate me. I travel a lot for work and it’s very rare to come across a member of staff that not only offers impeccable customer service but also take so much pride in his chosen profession and also excels in providing one of if the the best service I have ever received in any barbers I have been to. Long story short this barbers name is Christopher and I highly recommend anyone to visit him.”