“Ordered 2 man baskets from Titan attachments. One was sent damaged. Customer service will not refund or replace, they send you to a never ending loop of emails, phone calls on hold, and more generated emails for shipping numbers, or part numbers that amount to nothing. They operate like scammers.”
“This is one of the worst companies I have ever dealt with. They won't stand behind the quality of their products whatsoever and when you complain they begin a campaign of CONSTANTLY sending text messages even after you repeatedly tell them to stop. DO NOT BUY FROM TITAN ATTACHMENTS”
“Poor customer service, paid for shipping insurance $111 and $75 for over size shipping. The shipping package looked like a child put it together. Parts were falling out of the package as it was removed from the truck. Now Titan equipment will not replace the missing parts.”
“Can't speak for the quality of the product because the customer service is so terrible. Think twice about saving a few bucks - you will more than pay for it if you need help from this company.”
“The price of the item changed when I put the item in my basket. Not only was the price $400 more, it applied 10% discount and the original price went up. Bait and switch? Customer service explained it was just that the sale had ended. Nope! All the original and sale price amounts were different. Definitely not an American company unless all of their employees are recent immigrants from India.”
