“
They declined to offer either a replacement or refund, claiming any issues must be reported within 48 hrs of delivery.
”
posted 2 months ago
- Anne
“
Have called multiple times, have emailed proof,called again, non stop chasing these people to get things sorted, eventually got an email stating free replacement will be shipped out via express delivery, they just needed my confirmation.
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posted 6 months ago
- Michelle
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I placed an order guaranteed delivery for Valentine’s Day.
”
posted 1 year ago
- Anonymous
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Appalling service returned an item with the Royal Mail tracked delivery and yet despite tracking showing delivered by Southampton delivery office and proof of postage they refuse to refund it absolute scammers - untrustworthy - don’t trust this company
”
posted 2 years ago
- TC
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Why I am expected to chase their supplier? If they had any decent customer service they would be in contact with the people they shipped the parcel with finding a proof of delivery and getting back to me (their customer) on where my item is.
”
posted 2 years ago
- Andrew Donaldson
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Then, they said they cannot delivery a new ring for me.
”
posted 2 years ago
- Anonymous
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The promise would be to deliver today, 12/30 and until this morning delivery was scheduled.
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posted 3 years ago
- Luiz Franca
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The promise would be to deliver today, 12/30 and until this morning delivery was scheduled.
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posted 3 years ago
- Luiz Franca
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On top of all that they want to charge a delivery fee for the item they messed up.
”
posted 3 years ago
- Dora Velez
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However when I called to update the address they advised the cannot make any adjustments after 3 minutes have passed once the order is placed and that I would have to call the delivery carrier.
”
posted 3 years ago
- Maria
