PANDORA Reviews

“ Have called multiple times, have emailed proof,called again, non stop chasing these people to get things sorted, eventually got an email stating free replacement will be shipped out via express delivery, they just needed my confirmation. ”

“ I placed an order guaranteed delivery for Valentine’s Day. ”

“ Appalling service returned an item with the Royal Mail tracked delivery and yet despite tracking showing delivered by Southampton delivery office and proof of postage they refuse to refund it absolute scammers - untrustworthy - don’t trust this company ”

“ Why I am expected to chase their supplier? If they had any decent customer service they would be in contact with the people they shipped the parcel with finding a proof of delivery and getting back to me (their customer) on where my item is. ”

“ Then, they said they cannot delivery a new ring for me. ”

“ The promise would be to deliver today, 12/30 and until this morning delivery was scheduled. ”

“ The promise would be to deliver today, 12/30 and until this morning delivery was scheduled. ”

“ On top of all that they want to charge a delivery fee for the item they messed up. ”

“ However when I called to update the address they advised the cannot make any adjustments after 3 minutes have passed once the order is placed and that I would have to call the delivery carrier. ”

“ Most infuriating customer service I’ve ever had the displeasure of using! Order got cancelled, no contact to state this, contacted them as hadn’t heard anything regarding delivery to be told items out of stock, reordered under pretences that I would be refunded Black Friday difference only to be told this cannot happen as it’s click and collect??? What bloody difference does that make???? ”