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PANDORA Reviews

1.7 Rating 328 Reviews
F
Happiness Grade
F

Returns - Difficult

0.00%
Industry Average
After she returns she says after viewing under a magnifying glass scratches are seen but not visible to the human eye.
posted 3 months ago - Anonymous
Customer service is horrible! No returns after a month for DEFECTiVE items. The sales ladies are nice in the store, until you come back for a return. Then, the nasty attitude surfaces. Not buying one single piece again. The quality has also declined after the pandemic. It's sad that this company doesn't stand for their overpriced items!
posted 10 months ago - Anonymous
The return policy states "Items in unused and original condition purchased are eligible for returns within 30 days in store with receipt.
posted 2 years ago - Carlos
Ditto the comment below about returns and exchanges.
posted 2 years ago - Anonymous
BY A WEIRD VERBAL EMPLOYEE INTERNAL POLICY THAT WAS NEVER PRESENTED TO ME IN REGARDS OF RETURNS.
posted 2 years ago - Eli
Terrible. Bad customer service, bad shipping, not able to extend returns
posted 4 years ago - Anonymous