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PANDORA Reviews

1.7 Rating 379 Reviews
B-
Happiness Grade
B-

Customer Service - Average

65.22%
Industry Average
PANDORA made me happy because, Me and my 9 year old niece went into the PANDORA at The Willow Grove Mall. The sale assistant Laura was the nicest person, she was so patient with my niece while she picked her charms for her bracelet. Shot-out to Laura, thank you for being kind to my niece. Thank you to the store manager also. Great customer service.
posted 3 weeks ago - AVA
I went in to the Exeter branch today to ask for a stone to be replaced in my PANDORA ring that I had had for several years - it had fallen out and I didn’t have the stone. I was absolutely astounded when they offered to give me a new ring free of charge !! Really excellent customer service ! Vicky was really lovely about it too ! Thank you PANDORA !
posted 2 months ago - sally young
I do not frequently shop at PANDORA, but I must commend their customer service, which I found to be absolutely exceptional. Alejandra R and Samuel M, in particular, demonstrated remarkable understanding and patience, and their assistance with my situation was instrumental in saving my daughter's birthday.
posted 3 months ago - Agnes
PANDORA Leicester Fosse Park The website is straight forward and easy to use. The in-store service is always a very pleasant experience, the staff know about the products and the prices are made clear. An excellent experience. Fosse Park Shopping Centre Leicester, Leicestershire LE19 1HY
posted 10 months ago - TIP TOP
Great customer service asked if I could get a silver ring for my mum’s birthday and they showed me something nice and affordable would certainly recommend. Thank you Enny for the fantastic service :)
posted 1 year ago - Anonymous
Went to uxbridge PANDORA today Saturday 3rd may to purchase some charms . We were served by this wonderful store assistant who was very chatty she asked about my other bracelets i was wearing and what woderful customer service she gave us.unfortunately we do not know her name as it wasn't on the receipt but her terminal number wasGBMT000302 .I don't normally leave reviews but felt I had to this time
posted 1 year ago - Mrs jane witts
very happy with the service at my local store her name was daniel and her customer service was excellent
posted 1 year ago - claire
Denise helped us today in our purchase of 2 PANDORA silver bracelets. She was friendly, efficient, knowledgeable and gave us excellent customer service ! Go Cowboys !!
posted 1 year ago - Patricia
I came in today to do an exchange and was pleasantly approached by Ashtyn at your Auburn Hills location inside Great Lakes Crossing Mall. I just wanted PANDORA to know that she is a great asset to your company. I was very pleased with her caring and warm customer service. We as customers need more people like Ashtyn. Her staff also were pleasant. Genesis especially…A1 customer service with both of these young ladies.
posted 1 year ago - Marlee
I have been shopping at PANDORA for years. I absolutely love it. The customer service is great and professional. They have great patience the product is amazing and the prices are affordable as well. They always have promotions and sales going on. Go check them out.
posted 1 year ago - Chef