Paper Bliss Ltd Reviews

Name: Paper Bliss Ltd
Address: Unit 3 Kings Business ParkKings Park Avenue, Bristol
Rating: 4.47

4.5 Rating 109 Reviews

85 %

of reviewers recommend Paper Bliss Ltd

4.5

Based on 109 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

03302232201

Email:

hello@paperbliss.co.uk

Location:

Unit 3 Kings Business ParkKings Park Avenue
Bristol
BS2 0TZ

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Paper Bliss Ltd 5 star review on 11th March 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful in sorting out my requirements”

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Posted 7 years ago

“Great quality and fabulous finish. Excellent for those wanting to make their own invitations.”

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Posted 7 years ago

“Impeccable service from this company ! So happy with what there product and the timeliness of it and they have outstanding care for the customer - everything a bride to be needs when planning her big day ! Would definitely recommend and use them again :) !!!! Danielle”

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Posted 7 years ago

“Very quick in the post, nicely packaged, I got what I ordered.”

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Posted 5 years ago

“Very happy with the samples received. Also very accommodating with additional request of changing a particular colour of an existing invite set. Response was fairly slow and took a number of days to come back via email.”

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Posted 5 years ago

“Thank you paperbliss, I love my DIY invitations. The how to guides were really helpful, the materials were excellent value for money and the customer service was fantastic. I have had so many compliments!”

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Posted 6 years ago

“Great customer service from the start, - sent good samples so I knew what to choose. Quick delivery, carefully wrapped and lovely quality card, envelopes and belly bands. A company you can trust!”

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Posted 6 years ago

“Excellent options available, great designs and quality but was disappointed to be charged for postage on both samples despite website claiming to offer free postage on samples. Emailed customer service for help and more information and I haven’t had a response. Such a shame!”

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Posted 6 years ago

“The quality of the card is brilliant. The delivery was fast and the items were packed really well. I would recommend them.”

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Posted 6 years ago

“Great quality product at a reasonable price. Would have made 5* but the wrong product was sent to me originally. However this was collected and the correct item delivered quickly and with minimal fuss.”

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Posted 6 years ago

“Great product & service. However, the delivery was left under a car on a rainy day so think it's worth having a word with your delivery company! Fortunately it was on a day when I was home at lunchtime, but it could quite easily have been ruined if I hadn't.”

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Posted 7 years ago

“Very promt! Excellent packaging, made my invites feel extra special and that they were packaged with love and care”

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Posted 7 years ago

“Got my double sided tape here as even with postage costs, it was still a lot cheaper than everywhere else. Got a email confirmation but didn't get an email to say it was despatched so had to manually log on to check but my order arrived on time and was securely packaged. Tape was also official Stix2 so all good and very happy with my bargain :)”

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Posted 7 years ago

“Product - great! But unfortunately customer service not so great, if they don’t have an answer they ignore and don’t answer your calls! When you pay for a next day delivery, you kind of think it’s going to arrive next day or as least within 2 to 3 days max not 7 days later! Paper Bliss, please make is CLEAR on the website that you despatch next day once they’ve come from production. I specifically used this company as I needed the product urgently and after googling and searching for a company that did next day delivery went with them, but unfortunately this was not the case, shame as the product was great but after awful experience with customer service will not be ordering again.”

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Posted 4 years ago

“Products great quality, however actually contacting them is a bit of a nightmare. The phone number goes straight to voicemail, and despite leaving 2 or 3 voicemails I never did get a call back. I did get an email back after about 5-7 days of emailing them. I believe that customers really should be contacted much sooner than this to answer their queries. As I said, the products are good, well packaged and great value for money. Just don't expect a quick response!”

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Posted 5 years ago

“Very inconsistent. If you buy via eBay you get free postage and a free envelopes. If you buy via the website you have to pay for postage and pay for envelopes separately. Not a very good customer service.”

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Posted 5 years ago

“This was exactly the website I needed, it had all the cards I wanted and all the accessories. The card was really lovely quality. The only let down was that I found neither I nor the local printing companies could print on the small pre cut card. I emailed paperbliss for support to see if they could print for me and they have still not got back to me. I’ve ended up having to purchase more card elsewhere and cut it to size after printing.”

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Posted 6 years ago

“Items were packaged well and came quickly”

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Posted 6 years ago

“A disappointing experience, even from ordering samples. We had trouble printing onto the samples we ordered and emailed for some advice as the result was poor. We were completely ignored. Despite this we decided to order the pocketfold squares, text mats and envelopes (deciding to order our paper elsewhere after our email was ignored). We paid for next day shipping and our order arrived about 8 days later. I did ring up after about five days and a disinterested lady told me it meant “next day after being manufactured” - she didn’t even ask for my order number. The quality of the square pocketfolds is great and exactly the colour we needed, but thanks to the abysmal customer service we wouldn’t recommend Paper Bliss and won’t be ordering from them again.”

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Posted 5 years ago

“Hi, I recently ordered some samples from yourselves and they arrived in perfect condition but have ordered an amount and still have not received them. Order last Wednesday with also paying the next day delivery cost. Still nothing has arrived and not heard anything from DPD. Hopefully hear soon or get information about my order. Thanks”

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Posted 5 years ago

Paper Bliss Ltd is rated 4.5 based on 109 reviews