Login
Start Free Trial Are you a business? Click Here

parcelcompare.com Reviews

1.1 Rating 697 Reviews
D
Happiness Grade
D

Customer Service - Average

52.22%
Industry Average
What an absolutely terrible service.
posted 1 month ago - Anonymous
Rubbish support service when it goes wrong you just go round in circles ?? Charged my credit card 4 weeks after for trying to collect my parcel from my customer ?? What are they doing!!! Won’t be using these again
posted 3 months ago - S sinclair
Never use this company. This is what they call insufficient packaging: wrapped in bubble wrap and stuffed with polystyrene peanuts so much that I struggle to close the parcel. I don’t know why I can’t upload photos to show you how the parcel was made and delivered. Unprofessional customer service. Never again
posted 4 months ago - Alin Badeanu
Avoid – poor service, no accountability ParcelCompare failed to deliver my parcel and never contacted me to explain what had gone wrong or what would happen next.
posted 4 months ago - Sergio S
Terrible, please do not use. Placed an order to send a parcel, issue with label and no tracking number provided. Cant contact anyone or raise a ticket because I don’t have a tracking number. Now I’m having to claim through my bank. Worst service I’ve ever experienced
posted 4 months ago - Russ
ParcelCompare is not a real service. They issued a fake Evri label, no one came to collect my parcel, and none of their contact pages work. Any positive reviews online appear to be fake. Avoid at all costs.
posted 4 months ago - Collins
Communication with customer service has been unclear and unhelpful, and the costs applied are completely disproportionate to the service actually provided.
posted 4 months ago - Anonymous
My parcel is ‘lost’ because UPS couldn’t explain the unexplainable charges on the customs invoice. 4 Months later I’m now passing this to my bank as a dispute because the shipping service was not received and my items are effectively stolen. Never again will I use Parcel Compare.
posted 5 months ago - Natalie
Absolutely terrible service from…Parcelcompare Absolutely terrible service from Parcelcompare.
posted 5 months ago - Tim Allen
I strongly advise anyone using this service to proceed with caution.
posted 6 months ago - Anonymous