parcelcompare.com Reviews

“ Didn’t contact recipient but tracking marked as customs to pay. Then I (sender) tried to contact the company and sender tried to phone local parcel office. Despite saying we wanted to package and keen to pay customs the package was returned to me- at my expense for the return. Not yet sure how much or when I’ll get it back :( Terrible customer service too- if you want to complain you need to write a letter! ”

“ Unable to leave at collection point as system terminal not working. Tried other collection points same thing. Have raised enquiries, no response. Shocking service ”

“ No offer of money back for a next day service which was collected and delivered in five! Shocking service. ”

“ Very poor company. I reported a lost parcel and they refused to refund me the minimum insurance value as I had not reported the loss within 30 days of the collection date. The parcel was still in transit / custom clearing in those 30 days so how would I know it was lost. Absolutely poor customer service. ”

“ I have also requested a refund for the service that was not provided multiple times. ”

“ It was the first time I used ParcelCompare service and my item received damaged and never received any sort of support or compensation hence I will stop using the service and definitely leave them a negative feedback where and when I can ”

“ Do not use parcel compare! Been waiting for 4 weeks for my parcel to be delivered and absolutely no customer service. Ignoring emails and when do answer they are rude! Yogesh needs some training ”

“ Disgraceful customer service. ”

“ The service has always been good. ”

“ Awful customer service. ”