parcelcompare.com Reviews

“ This company is terrible! My experience with them is nothing g short of robbery! I paid £160 for the delivery of 21 boxes of bathroom tile. They never made it there, instead I received back 14 boxes with all tiles smashed! 7 boxes are still missing, they’re refusing to pay for the damaged boxes only the missing ones. Currently 5 months in of constant repeated requests of the same information and now the refusal to pay up. I currently seeking advice on how i can hold them to account and will certainly bot let it go the 21 boxes of tile are worth £500! Absolutely disgusting service! DO NOT USE! ”

“ Their customer service is extremely poor, with agents who appear either untrained or unwilling to take ownership of problems they create. ”

“ Appalling . Would never use again. Took two unauthorised payments from my account for excess charges on parcels that were correctly measured and weighed , no explanation given and customer service is non existent. This company should be shut down. ”

“ What an absolutely terrible service. ”

“ Rubbish support service when it goes wrong you just go round in circles ?? Charged my credit card 4 weeks after for trying to collect my parcel from my customer ?? What are they doing!!! Won’t be using these again ”

“ Never use this company. This is what they call insufficient packaging: wrapped in bubble wrap and stuffed with polystyrene peanuts so much that I struggle to close the parcel. I don’t know why I can’t upload photos to show you how the parcel was made and delivered. Unprofessional customer service. Never again ”

“ Avoid – poor service, no accountability ParcelCompare failed to deliver my parcel and never contacted me to explain what had gone wrong or what would happen next. ”

“ Terrible, please do not use. Placed an order to send a parcel, issue with label and no tracking number provided. Cant contact anyone or raise a ticket because I don’t have a tracking number. Now I’m having to claim through my bank. Worst service I’ve ever experienced ”

“ ParcelCompare is not a real service. They issued a fake Evri label, no one came to collect my parcel, and none of their contact pages work. Any positive reviews online appear to be fake. Avoid at all costs. ”

“ Communication with customer service has been unclear and unhelpful, and the costs applied are completely disproportionate to the service actually provided. ”