parcelcompare.com Reviews

1.1 Rating 529 Reviews
C
Happiness Grade
C

Customer Service - Average

63.16%
Industry Average
The worst experience of my life! Had depression and panic attack after using their service.
posted 1 year ago - Anonymous
Such a brilliant service. Dropped our parcel off at a drop point 1 mile from home. It was delivered to our daughter in New Zealand 6 days later ! No problems, no stress and no fuss. Thank you ParcelComparešŸ™
posted 2 years ago - Liz
A dreadful service I would NEVER use them again . No way of speaking to them . I have been trying to get a parcel to Australia for a month now . Keep sending emails that they must send out to everyone just changing the numbers . I wonder if it will ever get there .Probably better to go straight to the carrier . Do not use them
posted 3 years ago - Sue
It does not appear to have a properly structured/monitored customer service department as is evidenced by the number of reviews/complaints made online.
posted 3 years ago - A Real Customer Review
USA delivery. cost Ā£10 cheaper including insurance than other companies. Parcel collected on 26/11/20 and arrived in Denver on 1.12.20 delighted with service would definitely use parcel compare in future
posted 3 years ago - Gill.L
Seeing all the negative reviews, I have to leave my review which is positive. My parcels arrived on time and I was far from overcharged. It was a really good price for the service. Okay, scans were not uploaded on time but customer service was very helpful and all my emails have been answered quickly. Overall, a GOOD service. Thank you for delivering my parcels from Scotland to Hungary
posted 3 years ago - ava
Absolutely brilliant service, parcel collected Monday afternoon from Derbyshire UK delivered the following Sunday in Perth Western Australia, very competitive price, excellent communications throughout, will be using again, many thanks
posted 3 years ago - Steve Wildgoose