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parcelcompare.com Reviews

1.1 Rating 697 Reviews
D
Happiness Grade
D

Customer Service - Average

53.76%
Industry Average
Rubbish support service when it goes wrong you just go round in circles ?? Charged my credit card 4 weeks after for trying to collect my parcel from my customer ?? What are they doing!!! Won’t be using these again
posted 1 month ago - S sinclair
Never use this company. This is what they call insufficient packaging: wrapped in bubble wrap and stuffed with polystyrene peanuts so much that I struggle to close the parcel. I don’t know why I can’t upload photos to show you how the parcel was made and delivered. Unprofessional customer service. Never again
posted 2 months ago - Alin Badeanu
Avoid – poor service, no accountability ParcelCompare failed to deliver my parcel and never contacted me to explain what had gone wrong or what would happen next.
posted 2 months ago - Sergio S
Terrible, please do not use. Placed an order to send a parcel, issue with label and no tracking number provided. Cant contact anyone or raise a ticket because I don’t have a tracking number. Now I’m having to claim through my bank. Worst service I’ve ever experienced
posted 2 months ago - Russ
ParcelCompare is not a real service. They issued a fake Evri label, no one came to collect my parcel, and none of their contact pages work. Any positive reviews online appear to be fake. Avoid at all costs.
posted 3 months ago - Collins
Communication with customer service has been unclear and unhelpful, and the costs applied are completely disproportionate to the service actually provided.
posted 3 months ago - Anonymous
My parcel is ‘lost’ because UPS couldn’t explain the unexplainable charges on the customs invoice. 4 Months later I’m now passing this to my bank as a dispute because the shipping service was not received and my items are effectively stolen. Never again will I use Parcel Compare.
posted 3 months ago - Natalie
Absolutely terrible service from…Parcelcompare Absolutely terrible service from Parcelcompare.
posted 4 months ago - Tim Allen
I strongly advise anyone using this service to proceed with caution.
posted 4 months ago - Anonymous
Would advice not to use no care complete rip off no help what so ever Would use stronger words about them but better not paid for service and then get twice as much taken directly out of bank so costing 3 times original amount so be warned
posted 4 months ago - Brian Harris