parcelcompare.com Reviews

“ Having provided an apparently efficient service at a reasonable and agreed price, this company feels it is within it's rights (See smallprint) to charge the same amount again two months later with no warning or explanation. Charlatans! ”

“ I've ended up paying £170 for a service that has not happened and no responsibility is being taken by Parcelcompare. ”

“ Totally unprofessional service. I paid for a premium collection service. Driver never turned up. Tried to complain and they just cancelled the order. Absolutely ridiculous service as there’s no customer support and all you get is automated responses. Never will use them again! ”

“ Didn’t contact recipient but tracking marked as customs to pay. Then I (sender) tried to contact the company and sender tried to phone local parcel office. Despite saying we wanted to package and keen to pay customs the package was returned to me- at my expense for the return. Not yet sure how much or when I’ll get it back :( Terrible customer service too- if you want to complain you need to write a letter! ”

“ Unable to leave at collection point as system terminal not working. Tried other collection points same thing. Have raised enquiries, no response. Shocking service ”

“ No offer of money back for a next day service which was collected and delivered in five! Shocking service. ”

“ Very poor company. I reported a lost parcel and they refused to refund me the minimum insurance value as I had not reported the loss within 30 days of the collection date. The parcel was still in transit / custom clearing in those 30 days so how would I know it was lost. Absolutely poor customer service. ”

“ I have also requested a refund for the service that was not provided multiple times. ”

“ It was the first time I used ParcelCompare service and my item received damaged and never received any sort of support or compensation hence I will stop using the service and definitely leave them a negative feedback where and when I can ”

“ Do not use parcel compare! Been waiting for 4 weeks for my parcel to be delivered and absolutely no customer service. Ignoring emails and when do answer they are rude! Yogesh needs some training ”