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parcelcompare.com Reviews

1.1 Rating 664 Reviews
D
Happiness Grade
D

Customer Service - Average

53.75%
Industry Average
Unable to leave at collection point as system terminal not working. Tried other collection points same thing. Have raised enquiries, no response. Shocking service
posted 2 weeks ago - Andy Cooper
No offer of money back for a next day service which was collected and delivered in five! Shocking service.
posted 3 weeks ago - Matt
Very poor company. I reported a lost parcel and they refused to refund me the minimum insurance value as I had not reported the loss within 30 days of the collection date. The parcel was still in transit / custom clearing in those 30 days so how would I know it was lost. Absolutely poor customer service.
posted 1 month ago - Anonymous
I have also requested a refund for the service that was not provided multiple times.
posted 1 month ago - Harriet
It was the first time I used ParcelCompare service and my item received damaged and never received any sort of support or compensation hence I will stop using the service and definitely leave them a negative feedback where and when I can
posted 2 months ago - CHARLES B M
Do not use parcel compare! Been waiting for 4 weeks for my parcel to be delivered and absolutely no customer service. Ignoring emails and when do answer they are rude! Yogesh needs some training
posted 3 months ago - Lesley Shotton
Disgraceful customer service.
posted 4 months ago - J Cornaro
The service has always been good.
posted 4 months ago - David
Awful customer service.
posted 4 months ago - Anonymous
Parcel compare sent the wrong information to customs causing received to be charged incorrectly. Will not admit fault and will not refund. Passing the buck and not dealing with the problem. I paid them for a service, they failed to deliver
posted 5 months ago - Anonymous