Parcelforce Worldwide Reviews

Name: Parcelforce Worldwide
Address: Lytham House, 25 Caldecotte Lake Drive, Milton Keynes
Rating: 1.41

1.4 Rating 32 Reviews

9 %

of reviewers recommend Parcelforce Worldwide

1.4

Based on 32 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone

About Parcelforce Worldwide:

International, european and UK express parcel delivery and collection, plus UK courier services with Parcelforce Worldwide. We are a leading provider of guaranteed express deliveries covering all 27 million addresses in the UK and 99.6% of the world population. Our website offers anyone in the UK, whether they are an account customer or not, the ability to book a collection for delivery worldwide using our guaranteed services.

Phone:

08448 00 44 66

Location:

Lytham House, 25 Caldecotte Lake Drive
Milton Keynes
MK7 8LE

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Parcelforce Worldwide 1 star review on 16th April 2024

Francis Malone

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Want to order goods online and then have them delivered to the wrong address? Want to experience awful customer service full of false promises and lies? Then look no further than Parcelforce!! Never before have I experienced such appalling service. My parcel was delivered to the WRONG address and was given to and signed for by someone with a completely different surname to mine?! Have phoned 7 times in the last 3 days to try and locate my parcel and each time have been promised that someone will call back with an update, this has only happened once! After the 5th phone call I was told the address that my parcel was delivered to and asked to 'pop around and see if it's there' - a complete joke! Upon visiting the address it was apparently taken to I was told that no one had delivered a parcel to them (they were a lovely old couple and I don't doubt them for one minute) in fact they told me that the 'Mr Connors" who signed for my parcel was actually someone who lived in the property 2 years ago! It makes me wonder if the delivery driver has just decided to take my parcel for his/her self. 5 days later I'm still currently waiting for a call back and I still don't have my parcel! Parcelforce is an absolute sham of a company!!!”

Helpful Report

Posted 7 years ago

“I live in Dundee Scotland 21 miles from my nearest parcelforce branch on numerous days they have tagged my parcels as unable to deliver..... However I am a stay-at-home employee work from home and nobody has tried to deliver these parcels not has anybody left a note to say they had been..... Today I had a bra delivered and they told me they were unable to deliver it I know a bra fits through the letterbox nobody has tried to deliver it. Perth Scotland your parcelforce service is diabolical”

Helpful Report

Posted 2 years ago

“I paid a premium for a next day delivery but nothing arrived by the given time so spoke to the company who dispatched the package and Parcelfarce told them the driver was 4 miles away , after 5 more hours still no package so rang supplier again and they said parcelfarce said package returned to depot for a Monday delivery , so the package was returned to depot at 4.00 on Friday afternoon? So the driver wanted wanted early finish on Friday ? When they say we deliver until 6 pm . Absolutely garbage and they don’t pick up the phone to you , so now we have a expensive piece of harvesting equipment stood for parts - they don’t call them PARCELFARSE for nothing they’re now costing my farming contracting business money -don’t use them”

Helpful Report

Posted 3 years ago

“HORRIBLE company to deal with. DO NOT USE THEM! These people will constantly lie and lie everyday to you, then your package will eventually seemingly disappear. They will claim to have attempted delivery (even if you have CCTV evidence to prove otherwise) and then claim they have left a card.....which they don't. A scam in its purest form. CEO Gary Simpson is nothing but a scam artist.”

Helpful Report

Posted 3 years ago

“Parcelforce left my son's Christmas present apparently at the neighbors 99B Stoke Newington High Street! Hackney, it's signed why has Parcelforce not contacted the neighbor and requested it back, why have they not contacted the police as its signed for! I never gave permission to them to deliver it to anyone else, This service is not acceptable DO NOT USE PARCELFORCE”

Helpful Report

Posted 4 years ago

“On the 30/09/2016 I have sent a Parcel with a 19th centurian vintage cast iron Singer sewing machine inside it; to my parents in Hungary using Parcelforce's Globalpriority service. I have insured the parcel for a 100 Pounds. It arrived to their address on the morning of 11/10/2016 (almost 12 days later.) The parcel itself had a gaping hole on it; and the sewing machine (that was made out of thick cast iron) was shattered into several small pieces.(Some of the pieces were actually missing.) So I have phoned their customer services; and I was told to register my claim online, because that is only way how I can register my claim. So I have registered my claim online on the 20/10/2016. Soon after my parents recieved a letter with a 4 or 5 page questionaire to be filled out, and sent back to them in 30 days.They had to upload pics showing the condition of the parcel and the shattered machine. A few days after they did all that; I recieved this: The claim has been rejected as the item is an antique over 100 years old. This cannot be claimed with us and you can view this on our exclusion list here and a link. I apologise for any inconvenience caused. So they destroyed completely, a nice old Scottish made Singer worth a 150-200 Pounds.They also destroyed my present to my parents.Before I sent the machine I did inform the Post Office staff member what exactly the content of parcel was. They let me insure an item that was an "antique over 100 years old". Parcelforce also charged me for the delivery and the insurance a total of 78 Pounds. End of Story.”

Helpful Report

Posted 7 years ago

Parcelforce Worldwide is rated 1.4 based on 32 reviews