Parts Town Reviews

Name: Parts Town
Rating: 1.14

1.1 Rating 28 Reviews

4 %

of reviewers recommend Parts Town

Company Reviews

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1.1

Based on 28 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone

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Phone:

800.438.8898

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Parts Town 1 star review on 21st February 2025

Toni

Parts Town 1 star review on 11th December 2024

Nunya

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beware.................... I needed a small 0ne inch rubber O ring, cost $0.69. Their only shipping cost options were: $26.50, $29.50, $46.57, $111.16, and $175.40. On line chatting with them: that's the price !!! Real ripoff, Beware.”

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Posted 3 years ago

“I ordered a Maxx Ice machine control board, but they ship to me a piece of iron plate.”

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Posted 3 years ago

“I was a temp almost ready to hire but this Monday they switch my hours Wich it is totally find but they wanted me to work in another department doing boxes I went the first day upstairs to make boxes and my supervisor asked me how was it therefore I was totally honest and let him know I didn't like it because about 3 years i suffer an accident and had surgery on one of my shoulder the other shoulder is sensitive therefore I told him the boxes were to big and hard for me to make. All they talk about integrity and about been open honest and humble it's just a big lie next day I know I was let go from this facility, all about been safe and do everything within your power to make sure you taking safety measures it's a lie. All this company cares is about their predict to go out without knowing that people out there is even doing double work for them because at some times we were short on box makers they would say today we short handed therefore we need speed up. I'm very disappointed ☹️☹️”

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Posted 4 years ago

“I ordered a part for my dishwasher from them and it arrived well and rather quickly. It was the not issue with my dishwasher and I asked for a return and refund. They said yes and provided the info to do such. I followed their instructions as directed and they would not give me a refund because the part was “not in new condition”. Needless to say, they went against their return and would not issue a refund. Don’t use these guys at all.”

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Posted 4 years ago

“I ordered a crockpot replacement bowl and it arrived damaged. I was not able to get refunded for my shipping and also had to pay to return it. On top of everything the customer service person was rude. I will not purchase from them again.”

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Posted 4 years ago

“Poor customer service go somewhere else.”

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Posted 4 years ago

“Extremely disappointed--was referred to parts town by Moffat Oven ---doubled charged my debit card and three days later still waiting for my credit.---I called, complained and received an apology but not my money.----received an email from customer service, sorry we forgot to tell you about the hold policy, but still no money.----Here is the closing paragraph of their email to me. "If you need anything else please let me know and if that pre-authorization does not clear from your account in the next few business days please contact our accounting department and they should be able to help you out a bit further: accounting@partstown.com". They ought to be ashamed as with very little effort my money could be returned. Seriously doubt I will ever use this company again.”

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Posted 7 years ago

Parts Town is rated 1.1 based on 28 reviews