“Great product prices but I am not happy with the much higher shipping charge when paying by PayPal, more than double the shipping charge if you pay in cash in advance. However, paying in cash is not economic because of the high bank charge for transferring money to Germany. Please can you look into your policy and try to reduce the PayPal shipping charge. I would buy many more products if it were more reasonable.”
“I ordered a Makita DTD 171Z LXT Brushless Compact Driver which included a Makpac Type 2 Storage Case and plastic inner liner. Delivery took 4 working days and I received updates via the DHL app on its progress. The only negative was the Driver was not separately boxed and left unsecured and loose in the box and subsequently destroyed the flimsy plastic liner bouncing around. Some bubble wrap surrounding the Driver or tape would have prevented this during its delivery from Germany. Slightly disappointed as i will have to purchase a new liner.”