“The 250th anniversary hat they are selling in the description said embroidered. I did notice after I bought the hat they added a disclaimer that the hat would look different than the picture. The only thing that is embroidered is the wording and date the picture is like an iron on image. They should state in the description the picture isn't embroidered just lettering. It is deceptive advertising. I sent them an email and they never responded to my concern.”
“Order somewhere else. Placed order, no response, no updates, no shipment for Christmas. I get emails and texts telling me about all the other items I can buy, but nothing on my order. Emailed 2xs, no response. There is no phone # to call, or online chat. Items not received.”
“AFTER placing my order with 5-10 business days shipping stated on the web site, I received
an email “Our 7-10 "business days" (M-F excluding holidays) delivery may take a little longer at times, but we're committed to offering you an excellent buying experience.”
Well, customer service has not replied to my inquiry on the shipping status. I just want the product I paid for… Being a small, American owned business does not excuse poor customer service.”
