“After reading some of the other reviews and waiting for three weeks now and a number of emails I have sent regarding the two hats I have ordered. I have received no response. Being the warehouse based in Georgia I believe my hats are somewhere stuck on a ship in the blockade. All I can say is STAY AWAY from this supposed AMERICAN company.”
“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”
“I ordered a hat and paid for it about 4 weeks ago. I've heard nothing from them about when my item will ship. I've also contacted them about a week ago and have heard nothing from them. I would not order from this company again.”
“The 250th anniversary hat they are selling in the description said embroidered. I did notice after I bought the hat they added a disclaimer that the hat would look different than the picture. The only thing that is embroidered is the wording and date the picture is like an iron on image. They should state in the description the picture isn't embroidered just lettering. It is deceptive advertising. I sent them an email and they never responded to my concern.”
“Order somewhere else. Placed order, no response, no updates, no shipment for Christmas. I get emails and texts telling me about all the other items I can buy, but nothing on my order. Emailed 2xs, no response. There is no phone # to call, or online chat. Items not received.”
“AFTER placing my order with 5-10 business days shipping stated on the web site, I received
an email “Our 7-10 "business days" (M-F excluding holidays) delivery may take a little longer at times, but we're committed to offering you an excellent buying experience.”
Well, customer service has not replied to my inquiry on the shipping status. I just want the product I paid for… Being a small, American owned business does not excuse poor customer service.”
