Paypal Reviews

Name: Paypal
Rating: 2.21

2.2 Rating 364 Reviews

29 %

of reviewers recommend Paypal

Company Reviews

Questions

Metrics

2.2

Based on 364 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

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Email:

pending_reversal@paypal.com

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Shyang

Paypal 1 star review on 13th February 2024

Anonymous

Paypal 1 star review on 10th February 2024

Sevil

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At least I got great customer service from PayPal when I called them at 10:30 last night.”

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Posted 10 years ago

“Thank you paypal customer service rep -- you were awesome, even at 5 am PST.”

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Posted 10 years ago

“Paypal customer service really helps. Phew thanks mugen!”

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Posted 10 years ago

“Had to hop on the phone with Paypal and I must say they have awesome, English speaking human, based customer service. impressed”

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Posted 10 years ago

“PayPal, Please know Mitch & Jaasiel provided the finest customer care experience I've ever had anywhere Thank you for 1st rate service!”

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Posted 10 years ago

“Thank you for your amazing customer service today! My issue was solved within two minutes”

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Posted 10 years ago

“I have to say paypal customer service reps are excellent!”

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Posted 10 years ago